Figuring out which class management software is right for your gymnastics gym, swim school or dance studio is easier than you think.
Figuring out if your current platform isn’t the best solution for your business is even easier. If you can identify with any or all of the points below, it may be time to switch class management software partners.
5 reasons why now is the time to switch your class management software:
Your software doesn’t make it easy to communicate with customers
An effective customer communication strategy should include clear and transparent messaging, leaving parents with a solid understanding of what they need to do next.
Whether you need to share time-sensitive information with a group of students, notify your entire customer base of an updated policy or just check in to make sure your families are healthy and happy – your swim school, dance studio or gymnastics management software should offer intuitive ways to craft the perfect email, text, push notification or parent portal log-in message.
In no way should your class management software leave you clueless when trying to communicate with customers. It just shouldn’t.
Your software isn’t keeping up with how you need to do business now
Any good class management software will allow you to run your business anytime, anywhere. A great class management software will adapt and deliver consistent enhancements that will help you grow your gymnastics gym, swim school or dance studio no matter the circumstances.
Finding a class management software that’s flexible is a huge win. Why is flexibility important? Because flexible software can be customized to the way you need to do business.
Customizing things like customer policies, how you bill for services and how often, prorated tuition rules, custom student information field, and how classes are listed on your website can help create a better customer experience and allow you streamline administrative tasks.
In a world where you can do anything, do business with a class management software that updates their application to match the way you need to conduct business now!
Your software is difficult for your customers to use
Class management software is designed to make growing your business easier by giving families the ability to complete certain tasks, such as register for classes online, make tuition payments, agree to updated policies, schedule upcoming absences and so much more. So why would you continue to use a platform that doesn’t allow your customers to do any of those?
If you receive more calls from parents asking for help completing online registration than actual online registrations, you might need to switch class management software.
If week after week, families can’t seem to find the right information in their Parent Portal, you might need to switch class management software.
If you constantly hear from parents that their child’s information is riddled with typos, you might need to switch class management software.
Over the years you’ve learned that the happier the parents at your facility are, the happier you’ll be. Do yourself a favor. Switch to a class management software solution that has a client and customer-endorsed Parent Portal.
Your software doesn’t allow you to manage your team effectively
Managing a team is probably one of the most time-consuming tasks you face as owner of a youth activity center. From accessing staff schedules, tracking payroll and maintaining a clear line of communication with employees or departments- you’ve got a lot on your plate.
Pause for a second to take a pulse check. Is your current platform offering time-saving solutions for all the ways you need to manage your team? If your existing class management software makes it easy to track instructors’ time but nearly impossible to see their schedule of classes, then what’s the point?
Your software doesn’t offer a money back guarantee
If a class management software doesn’t guarantee your satisfaction, that’s a red flag moment. It’s time to switch your class management software now to a company that offers your program 90 days of satisfied software usage or you’ll get your money back. Once you switch to the right class management software, you’ll never need to switch to manage your business.
Now’s not the time to stick with a swim school, dance studio or gymnastics management software that doesn’t work for you. Now’s time for a software that supports you.