Support

Make the most of your success

With the industry’s largest team of trainers, product coaches and customer-success specialists, you get unparalleled support and
an unlimited future. Backed by our online training, videos, webinars and powerful help center, Jackrabbit Class software is easy to
try, easy to learn and easy to love. All so you can achieve a level of success in ways you never imagined.

Jumpstart Your Future

Jackrabbit Class is dedicated to setting your database up for success. You will be assigned a Coach to walk you through the initial set up and answer any questions.

  • Personal Coach
  • One-on-one phone call
  • Step-by-step instructions
  • Detailed guidance
  • Import assistance
  • ePayments help
  • Web Integration help

The most comprehensive software and client support in the business.

Support Team

Connect by email, chat, phone call or Jumpstart Call. We’re always here and ready to help.

Getting Started

Everything you need to set up and customize your Jackrabbit Class database.

Webinars

Get expert online instruction on any device. Register for live webinars or view recorded ones.

Training Videos

Easy-to-follow tutorials show you how to take control of every aspect of your business.

Classroom Training

We offer on-site training, with multiple conferences and classroom in the USA and Canada.

Help and Guides

Our extensive online User Guides and Help Center can help you every step of the way.

BOOST Your Jackrabbit Class Skills

Join us at our semi-annual BOOST User Conference to learn the latest tips, tricks and best-in-class features. Share ideas and network with other successful business owners.

East Coast User Conference West Coast User Conference

Support whenever you need it

From live chats to email support, we’re here to help. We guarantee to respond in 2-4 hours on all email support
requests within our normal business hours: 8:00am-8:00pm/EST, Mon.-Fri.

Your satisfaction is our #1 priority. We will take immediate action to ensure your
satisfaction is guaranteed.

Sandhill Gymnastics

The technical support from Jackrabbit Class has been top notch

“It’s not unusual if I submit a help ticket that I get a response within ten to fifteen minutes.”
– James Ayars, Sandhills Gymnastics

Take Jackrabbit Class for a spin

Customized Live Demo

We make it easy to try and learn one of the industry’s most trusted class management software.

Customized Live Demo

Free Trial

We’ll import your actual school data, so you can try our life-changing software free for 30 days.

Free Trial

Talk to one of our knowledgeable product coach team members with any questions
(704) 895-4034