Support

Your Big Plans, Our Top Priority

With the industry’s largest team of trainers, product coaches, and customer-success specialists, Jackrabbit supports its clients better than any other software of its kind. Backed by our online training, videos, webinars and powerful help center, Jackrabbit Class software begins with your needs and is easy to
try, easy to learn and easy to love. All so you can achieve a level of success in ways you never imagined.

Jumpstart Your Future

Jackrabbit Class is dedicated to setting you up for success. You will be assigned a product expert to walk you through the your implementation and answer any questions.

  • Quick Start Wizard
  • Personal Coach
  • One-on-one virtual meetings
  • Step-by-step instructions
  • Detailed guidance
  • Import assistance
  • ePayments Wizard
  • Web Integration assistance
Class Management Software Free Trial
Get Started Today!

The most comprehensive class management software and client support in the business.

Support Team

Connect by email, chat, phone call or Jumpstart Call. We’re always here and ready to help.

Getting Started

Everything you need to set up and customize your Jackrabbit Class database.

Webinars

Get expert online instruction on any device. Register for live webinars or view recorded ones.

Training Videos

Easy-to-follow tutorials show you how to take control of every aspect of your business.

Classroom Training

We offer on-site training, with multiple conferences and classroom in the USA and Canada.

Help and Guides

Our extensive online User Guides and Help Center can help you every step of the way.

jackrabbit-online-training

Ignite Your Jackrabbit Class Skills

Did you miss our virtual Ignite conference? It’s not too late to learn the latest tips, tricks, and best-in-class features. Share ideas and network with other successful business owners through our on-demand recordings.

Watch Now

Live Support whenever you need it

With live chats, email and phone support, we’re here to help. We guarantee to respond in 2-4 hours on all email support
requests within our normal business hours: 8:00am-8:00pm/EST, Mon.-Fri.

Your satisfaction is our #1 priority. We will take immediate action to ensure your
satisfaction is guaranteed.

Sandhill Gymnastics

The technical support from Jackrabbit Class has been top notch

“It’s not unusual if I submit a help ticket that I get a response within ten to fifteen minutes.”
– James Ayars, Sandhills Gymnastics

Take Jackrabbit Class for a spin

Customized Live Demo

We make it easy to try and learn one of the industry’s most trusted class management software.

Live Demo

Free Trial

We’ll import your actual school data, so you can try our life-changing software free for 30 days.

Free Trial

Talk to one of our knowledgeable product coach team members with any questions
704-895-4034

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