Unmatched Support for Your Success

Jackrabbit Class Support: Your Partner in Success

Jackrabbit’s team provides every client with an unlimited amount of free support and educational resources for their class management software utilization. Why? It’s simple, because you should never have to pay to have your questions answered.

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The Best Support from the Beginning

Everything you need to get started managing class enrollments, processing tuition, assigning staff schedules, and more is available to you from the beginning of your journey with Jackrabbit Class.

Popular Support Resources

24/7 Help

Access how-to guides and videos anytime, anywhere by browsing Jackrabbit’s extensive library of help articles and resources.
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Jackrabbit Class Webinars

Explore free, helpful webinars whenever the time is right for you to level up your expertise with Jackrabbit Class.
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Discover upcoming in-person and virtual classroom training options including workshops, conferences, and more.
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Learn more about a specific feature or make sure you’re utilizing your subscription to its fullest.

Jackrabbit's support is hands down the most efficient, most helpful customer support team I've ever worked with.


This is yet another example of why I'm such a HUGE Jackrabbit fan - love the support and the continual enhancements!


Thank you so much. I'm constantly amazed by the efficiency and warmth of the Jackrabbit team.


Dave is absolutely amazing! He is so thorough and driven to help us get our database and running so quicky!

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Can’t find what you’re looking for?

Still need help with your Jackrabbit Class subscription? Connect with our team the way that works best for you. We guarantee to deliver assistance within two-four hours on all email requests between the hours of 8am – 8pm (EST), Monday-Friday.

Phone Support

Schedule time that is convenient for you to get your questions answered from one-on-one support.


Get quick responses to Jackrabbit account questions that you want to manage in your inbox.


Talk to our team when you need immediate assistance while navigating through Jackrabbit.

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Fast and easy online scheduling

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