Running a youth activity center is no small feat. There are a lot of moving parts to consider, day in and day out. Having class management software brings efficiency during the chaos and that’s exactly what you need. A cloud-based solution like Jackrabbit Class can help you run your business on the go – anytime, anywhere!
When shopping for the perfect class management system, there are certain things that are a must. The ability to communicate with your families easily is one of them. After all, connecting with customers is vital to the success of your program.
I am sure you feel like a good bit of your time is spent reaching out to your families. Whether it’s to inform them of a new class you’ve added to the schedule, a new session opening for registration, new policies you’ve implemented, an upcoming event or performance – and the list keeps going!
So what’s the best way to spread the news? The most used communication channel, email, of course!
Top 7 Email Features in Jackrabbit Class
What makes Jackrabbit Class special when it comes to email? We know email is the most universal channel for communication, so we’re highlighting 7 favorite email features that can help you simplify correspondence.
1. Mass emailing made easy
Emailing all of your families is something you do on a regular basis. Whether it’s your monthly newsletter, a weather closing, or a tuition reminder – it needs to be swift.
In Jackrabbit, you can easily email every family in a matter of a few clicks. The best part is you don’t need to continuously update your list of contacts to keep it accurate. Jackrabbit does this for you with the live data inside your application. (—>Check out the help docs for emailing families with Jackrabbit Class)
2. Personalization is simple
Everyone loves a personalized note – am I right? Any time you are connecting with a parent, it means a lot when you include their name and or their child’s name. Emailing should be the same way – make it personal and conversational by using a personalized touch.
When emailing a single family in Jackrabbit Class, the contact information and student name display so you can easily add that personal touch!
3. Segmenting is efficient
The key to your emails being read is getting the right message to the right people at the right time. You want to make your communication as intentional as possible – not every email is meant for everyone.
Jackrabbit Class gives you the option to send an email from a customized filtered list. This helps you streamline your processes – just narrow down your families, choose your audience, and compose your email – without losing your spot in the application. (—>See the video on emailing families with Jackrabbit Class)
4. Email templates save time
Do you have emails that you send more than once? Think welcome emails, late fee reminders, registration promotion, etc.
With Jackrabbit Class, you can create and manage your own email templates for scenarios where you know you will use the email again. In addition, Jackrabbit comes with templates already populated with graphics and text to help you save time on starting an email from scratch.
Coming Soon!
Jackrabbit is releasing our very own email assistant, Zippy AI, to help you compose effective emails quickly using artificial intelligence technology. Keep up with our new feature releases on our 2024 Product Roadmap!
Already in love with what you’ve heard so far? Join one of our product experts for a live demo to see Jackrabbit’s email and other features in real-time! >>Schedule your call now
5. Email flexibility with the Staff Portal
Depending on the size or culture of your youth activity center, you may encourage your instructors to connect with families directly, building a strong parent-teacher relationship.Â
It’s meaningful when an instructor checks on a student that has been absent for a few weeks or shares skill progress with mom and dad to celebrate accomplishments.
Jackrabbit Class allows you to customize if staff can email from the Staff Portal, and more specifically, who can email from the Staff Portal. With families being able to correspond directly with instructors, you can avoid being stuck in the middle!
6. Schedule emails for a later time
Taking a wild guess here but there’s a good chance that you work through your emails either really late at night or super early in the morning. I mean, you have to fit it in where you can!
Jackrabbit Class has an option to schedule emails for future date and time. So, if you are up, creating your monthly newsletter at midnight, you can schedule it to send the next afternoon. It never hurts to have time to go back and review it with fresh eyes before it sends!
7. Reports about email
Class management software with easy-to-use email is great but email reporting is just as important!
Email reports available in Jackrabbit Class include:
- Sent Emails Report: see who has sent what emails and when.
- Email Bounce Report: find out who isn’t receiving your emails and why.
- Scheduled Emails Report: see what emails are scheduled for the future to adjust as needed.
Using the Scheduled Emails report, you can also preview, edit, or cancel a scheduled email before it is sent!
How the Jackrabbit Class Parent Portal makes parent communication easier
In addition to emails, you always want to have at least one other avenue of communication in case something is missed. We know email is the most common, especially when you have important information to share, but that doesn’t mean other means of communication should go out the door.
The Jackrabbit Class Parent Portal is a supplemental way to reach families within a feature they are already accustomed to. From personalized messages for individual families to news and announcements for everyone enrolled, you can take advantage of the portal in a way that compliments your email communication strategy.
A fan-favorite feature in the Parent Portal is the ability for parents to view any emails you have sent to them in the last 365 days directly from their portal. Talk about having everything they need in one spot!
Take a deeper dive into all the Jackrabbit Class Parent Portal has to offer here.
Of course, effective email and communication features are just a small part of the core features that make Jackrabbit Class valuable to so many youth activity centers around the world. Find out what it can do for you and your program by taking it for a test run in a free trial!
