Running a youth activity center is no small feat. There are a lot of moving parts to consider, day in and day out. Having class management software can help you be most efficient during the chaos and that’s exactly what you need. A cloud-based solution like Jackrabbit Class can help you run your business on the go – anywhere, anytime!
When shopping for the perfect class management system, there are certain things that are a must. The ability to communicate with your families easily is one of them. After all, connecting with families and students is more important than ever before.
I am sure you feel like a good bit of your time is spent reaching out to your families. Whether it’s to inform them of a new class you’ve added to the schedule, a new session opening for enrollment, new policies you’ve implemented, an upcoming event or performance – and the list keeps going!
Creating email communications within Jackrabbit [You are Here] —->
Setting Favorite Views and Segmentation within Jackrabbit —-> Saving your Default Views and Filters with Jackrabbit pages
Top 7 Email Features in Jackrabbit Class
What makes Jackrabbit Class special when it comes to email? I am so glad you asked! Because we know email is the most successful form of communication, we’ve put together a list of our 7 favorite email features that can help you simplify correspondence.
If you’d rather see emailing in Jackrabbit in action, check out the latest webinar on how to email with Jackrabbit Class!
Watch the short webinar on emailing with Jackrabbit!
1. Mass emailing made easy
Emailing all of your families is something you do on a regular basis. Whether it’s your monthly newsletter, a weather closing, or a tuition reminder – it needs to be swift.
With Jackrabbit Class, you can easily email every family in a matter of a few clicks. The best part is you don’t need to continuously groom your list of contacts to keep it accurate. Jackrabbit does this for you with the live data inside your application. (—>Check out the help docs for emailing families with Jackrabbit Class)
2. Personalization is simple
Everyone loves a personalized note – am I right? Any time you are connecting with a parent, it means a lot when you include their name and or their child’s name. Emailing should be the same way – make it personal and conversational by using a personalized touch.
When emailing in Jackrabbit Class, the contact information and student name display on the email page so you can easily add that personal touch when creating emails!
3. Segmenting is efficient
The key to your emails being read is getting the right message to the right people at the right time. You want to make your communication as intentional as possible – not every email is meant for everyone.
Jackrabbit Class gives you the option to send an email from filtered data. This helps you streamline your processes – just narrow down your families, choose your audience, and compose your email – without losing your spot in the application. (—>See the video on emailing families with Jackrabbit Class)
4. Email templates save time
Do you have emails that you send more than once? Think welcome emails, late fee reminders, open house promotion, etc.
With Jackrabbit Class, you can create your own email templates for scenarios where you know you will use the email again. And for the times you want to send a more eye-catching email, Jackrabbit comes with templates already loaded with fun graphics to help you look like the professional you are. You can use them as examples or use them as they are!
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5. Email flexibility with the Staff Portal
Depending on the size or culture of your youth activity center, you may encourage your instructors to connect with families, building that relationship. It’s a great idea to have them check on a student that has been absent for a few weeks or share skill progress with mom and dad.
Jackrabbit Class allows you to customize if staff can email from the Staff Portal, and more specifically, who can email from the Staff Portal. With families being able to correspond directly with instructors, you can avoid being the middle-man!
6. Schedule emails for a later time
I am going to take a wild guess that you might work through your emails either really late at night or super early in the morning. I mean, you have to fit it in where you can!
Jackrabbit Class has an option to schedule emails for another date and time. So, if you are up, creating your newsletter at midnight, you can schedule it to send the next afternoon. It never hurts to have time to go back and review it with fresh eyes before it sends!
7. Reports about email
Class management software with easy-to-use email is great but email reporting is just as important!
Email reports available in Jackrabbit Class include:
- Sent Emails Report: see who has sent what emails and when.
- Email Bounce Report: find out who isn’t receiving your emails and why.
- Scheduled Emails Report: see what emails are scheduled for the future and adjust as needed.
Using the Scheduled Emails report, you can also preview, edit, or cancel a scheduled email before it sends!
How the Jackrabbit Class Parent Portal makes parent communication easy
In addition to emails, you always want to have another avenue of communication in case something is missed. We know email is the most effective, especially when you want your customers to take action, but that doesn’t mean other means of communication should go out the door.
The Jackrabbit Class Parent Portal is a supplemental way to reach families within a feature they are already accustomed to. From customized messages for individual families to news and announcements for everyone enrolled, you can take advantage of the portal in a way that compliments your email strategy.
My favorite feature in the Parent Portal is parents can view any emails you have sent to them in the last 6 months directly from their portal. Talk about having everything they need in one spot!
Take a deeper dive into all the Jackrabbit Class Parent Portal has to offer here.
How can you get started with Jackrabbit Class?
Here at Jackrabbit Class, we believe we are your partner in this journey because your life’s work is powered by our life’s work. And to make sure we are a good fit for you and your youth activity center, we are offering a 30-day free trial with your very own Product Coach to help you through your first 60 days with us. It’s a win-win, right?
Join the Jackrabbit family today!