Category: For Owners

women looking at report on computer

Tools for a Small Business Owner

Running a small business can be an incredibly rewarding experience, especially in the youth activity space, but it doesn’t come without its own set of challenges. From day-to-day operations and financial management to marketing and parent engagement, there are a lot of elements that go into running your own small

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How to Handle Negative Feedback From Customers

How To Best Handle Negative Feedback from Customers

You’ve put the work in to make sure your staff is trained and your customer experience is the best it can be, but despite it all, you still received some negative feedback in a review. We get it, it can seem a little unfair. Unfortunately, you can’t please every parent

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