• on demand training

Jackrabbit Class debuts on-demand, online training for new staff

I have a lot of time to spend training a new employee…said no one ever!

Hiring new staff is part of owning a business or being a manager. But it is always a challenge to figure out the best way to get them ‘up to speed’ quickly and efficiently. Nine times out of ten, you don’t have time to sit with them for hours to start from the beginning.

In addition to typical help resources, Jackrabbit Class recently debuted an online training system for new staff to use at their convenience. Onboarding new employees just got easier – you can focus on moving forward with your tasks while your new staff member starts working through the software. Talk about a win-win!?!

5 steps to working through the Jackrabbit Training System

You are probably thinking ‘no way, this unlimited training resource is too good to be true’. I assure you, it’s not. The Jackrabbit Training System is a one-stop shop for your new employee who needs to learn Jackrabbit in order to get started with their new role at your youth activity center.

The system is not meant to teach new staff everything about Jackrabbit but is meant as a starting point to help new staff get comfortable with their main day-to-day tasks. These five simple steps will get your new staff member up and running before you know it!

1. Learn the basics

Always start with the basics. No matter the topic, basics are a foundation for maximizing new knowledge.

Under each lesson, the topics can be expanded to read more. Some topics include help videos for those who are more visual.

2. Choose the role and get started

The rest of the training system is separated into user roles:

  • Front Desk staff
  • Coaches / Instructors and Staff
  • Supervisors and Managers

While each activity center’s processes and procedures may vary from one to the next, the training system focuses on what a typical staff member would do in that seat. Working through each lesson will expand your new employee’s knowledge and allow you to work through your tasks at the same time!

3. Practice makes perfect

Haven’t we all heard that from a young age? Well, it couldn’t be more true here.

Reading and watching videos is one thing. But working through examples will have both you and your new employee feeling confident when it is time to perform the tasks in real life.

4. Need more help?

Part of the learning process is knowing where to go when you need more! The training system reviews how to get to all of Jackrabbit’s help options so no one feels left in the dust.

As a new staff member, knowing the unlimited help resources that are available to you is reassuring. With a similar format and consistent information, your new staff member will feel comfortable in the Jackrabbit Help Center. Hello to their new BFF?!

5. Become Jackrabbit certified

What better way to feel great about your new staff member being behind the desk and working with your families than to have them become Jackrabbit certified? Sure, there will be things to learn along the way but think about how much they learned on-demand while you kept the program going – no time lost!

How can your new staff get started with the Jackrabbit Training System

First things first: your new staff member will need a user ID. Since they are a newbie, show them how to log in the first time and verify the user ID works.

From the help button on the dashboard, they can access Staff Training Options to get started!

new staff training - gif

Running a business and managing people is no easy task. With Jackrabbit Class and its brand new training system, you can multi-task like the boss you are! Why not give it a try?

Sign up for a live demo!
By |November 25th, 2019|Business News|2 Comments

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About the Author:

With Amber's prior experience as a dancer, dance teacher, and an office administrator at a dance studio, she can use her prior experiences to relate to Jackrabbit customers. As part of Jackrabbit's Marketing team, Amber focuses on notifying clients about new enhancements, training opportunities, upcoming webinars, and more! Amber enjoys watching football and traveling in her free time!


  1. Coelina Reynolds December 26, 2019 at 5:23 PM - Reply

    How much time should we a lot for ourselves if we would like to do the live demo?

    • mm
      Molly Stroud December 30, 2019 at 8:14 AM - Reply

      You should allow 30 minutes for a live demo!

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