It is pretty common for companies to offer an option for clients to beta test a new feature or product that is ‘in the works’.
For Jackrabbit Class, beta testing is a huge win-win for our clients and us. The beta test group consists of a group of users (usually volunteers) that have access to a new feature. In their beta role, they must use the feature and give feedback so the product team has time to make any changes needed before the new feature hits the real world.
Why is beta testing important to Jackrabbit Class clients?
I would be lying if I said that participating in a beta test is completely effortless. But, there are so many great benefits that come with joining a beta testing group that makes it all worth it.
Jackrabbit Class relies on beta testing for highly anticipated features because we believe in getting it right. Refining features is a matter of keeping up with the times but when you release something new, you want it to work and you want it to work well. This is something we take very seriously at Jackrabbit.
So what are the benefits of joining a beta test program? Let’s look at 4 benefits of beta testing with Jackrabbit Class.
1. Beta testing gives you early access to new features
Beta testing takes place before a new feature (or product) hits the general public. As a beta tester, you get access to the new stuff before everyone else. If this is something you have been waiting for, you can cut that wait time short and get early access to the feature by participating in the beta.
Most recently here at Jackrabbit, we held beta testing for the new Staff Certifications module. For clients that were looking for a better way to keep track of optional and required staff training that may or may not include expiration dates, beta testing Staff Certifications was a no-brainer.
2. Beta testing helps you get comfortable with the new feature
Beta testing is generally done for a feature that is coming, no matter what. While feedback from the beta testers could change how the feature works from one step to another, the general functionality of it is there to stay. Why not get ahead of the curve and learn it sooner?
Currently at Jackrabbit, we have a beta test group for a new families page that gives users more control over their data and how they filter and sort their data. The more robust functionality also comes hand-in-hand with Jackrabbit’s Next Generation User Experience that is meant to give the platform a more modern look in addition to the increased functionality.
3. Beta testing gives you an opportunity to mold the product
Think bigger picture. If you are beta testing a feature during the early stages of development, you could directly affect how the feature turns out. What better way to ensure the new feature gives those like yourself exactly what you need?!
Jackrabbit’s 20/20 Vision is full of powerful features that are releasing through the year and some of them will be available for beta testing. Stay tuned for more beta opportunities to come this year!
4. Beta testing gives companies a strong industry perspective
At the end of the day, we need to provide features that our clients need or want to be successful and competitive in their industry. That isn’t always the same as what we think our clients want or need. Beta testing is the best way to get your feedback in the hands of the right people – a direct collaboration for the win!
Here at Jackrabbit, we pride ourselves in partnering with our clients. I’ve said it before, there is no you without us. Being able to get direct feedback from our clients on what they need and how they need it to work is invaluable.
Other ways Jackrabbit Clients can provide product feedback
More than ever, Jackrabbit Class is partnering with clients to shape the future of our cloud-based class management software. However, we know that some users aren’t as comfortable joining a beta testing group. And that is okay!
In addition to the feedback we gather from our beta testers, our product team relies heavily on what we hear at industry-leading trade shows and suggestions from the Jackrabbit Class Idea Portal. After all, these resources are greatly responsible for the enhancements our product team has committed to for the 20/20 Vision.
If you haven’t seen it already, you are sure to find some of your wish-list items included in the lineup for the next year!