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Mobile Inventor’s Impeccable Professionalism Earned Gymfinity’s Respect

J Orkowski of Gymfinity talks about working with Mobile Inventor.

If anyone understands the value of having a mobile app, it must be J. He went through quite a lot to develop not one, but two of them.

J’s Mobile App History

J had developed an app that was working well. He had marketed it and had an impressive percentage of his gym’s parents using it. Then came the call. His mobile app company was dissolving and wouldn’t support the app anymore. That meant that his happy parents would no longer be able to use to the app from their smartphones.

J called Mobile Inventor and has never looked back. Mobile Inventor did something that totally took J by surprise – they tried to help him use his existing app. But after four months of efforts to negotiate with the defunct provider, Apple and Android it was obvious that this was just not going to happen.

“Mobile Inventor could have easily said that we would have to scrap the existing app and develop a new one. It would have been much easier for them – and probably more profitable. But they aggressively pursued the avenue that would be in MY best interest.”

Mobile Inventor quickly put a development plan in place to closely replicate J’s app so that his gym’s parents would regain as many of their features as possible.

Second-Time Charm

So today, with the new app developed by Mobile Inventor, J is reaping these benefits of having a mobile app:

  • Branding on the device parents are never without
  • A communication pipeline directly to customers
  • Time savings for staff in managing processes and information for parents
  • Eliminates the duplication of efforts within operational processes
  • Differentiation in his computer and smartphone savvy community
  • Integration with Jackrabbit tools

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“We’re thrilled to have an app back up and working for our parents.  We’re excited that the app we developed with Mobile Inventor is so closely integrated with Jackrabbit. It puts registration, class and payment capabilities in the pockets of our parents and opens up a pipeline for direct communication with them. It’s very powerful.”  

Partners with Integrity

Mobile Inventor earned J’s respect by putting the best interests of their customer first. This parallel’s Jackrabbit’s focus on customer need and is one of the reasons that the two companies are offering a combined solution for gyms.

“We truly know how much it means to our business to be supported by vendors with impeccable standards and irreproachable professionalism.”

Mobile App Gives Barron Gymnastics Competitive Advantage and the Stats to Prove It

Scott Barron of Barron Gymnastics expresses his delight with Mobile Inventor app.

Simplicity of mobile app gives parents the features they need and convenience they demand.

Guiding the Process

The results that Barron Gymnastics has seen from its mobile app reflect the careful thought and planning set in motion in the initial meetings that Scott had with the Mobile Inventor team.  Mobile Inventor helped Scott to work his goals for the app into the most simple and user friendly design. Mobile Inventor’s guidance helps to ensure that apps meet customer expectations and operate efficiently and effectively.

 

Barron Gymnastics’ mobile app has:Barron_app1

  • Elevated the convenience level of doing business with their gym.
  • Supported their place as a leader in innovation.
  • Increased parental delight.
  • Placed their branding on customers’ mobile devices.
  • Proved its value.

Delivering Elevated Services

Barron Gymnastics developed their mobile app with their customers’ experience in mind. The Mobile Inventor team – that is well-acquainted with Jackrabbit – designed a simplified and very user-accommodating process for registration and account management that is conveniently downloaded and used on smartphones.

“We’ve basically put customer portal functionality on their phones – right next to their Facebook and banking apps. We’ve elevated our services for parents and given them conveniences in doing business with us that other children’s facilities aren’t providing.” 

Raising the Bar on Innovation

Establishing of competitive advantage for any business involves two things today: technology and convenience. Today’s parents prefer using their smartphones to maneuver their daily activities so gyms are wise to invest in having a presence there. Mobile Inventor has experience in providing app features that operate and are presented in ways that make them appealing for use. Their additional expertise in integrating Jackrabbit’s features into their apps makes them the perfect partner for gyms and other children’s activity centers.Blog_MobileInventor_Barrons

“We’ve definitely been able to set ourselves above our competitors with our mobile app. It has helped us to enhance our customer service and make our company more diverse. This is definitely technology that others with parent-centric operations should invest in to make their parents happier.”

Seeing is Believing

Mobile Inventor’s apps give you return on investment and you have the statistics to prove it. By using the administrative dashboard statistics to track registrations to their source, you can get a clear indication of how many are generated from your app

“We know that our investment in our mobile app pays off. We track our statistics closely so that we know how to tweak our spending decisions to get the best results. Our average of 100 registration per month from approximately 1000 monthly visitors, lets us know that we’ve done something right for our customers. Mobile Inventor has helped us to make a difference in the gym’s reputation and in the bottom line.”

Mobile App is a Powerful Part of Communications Strategy for Peak Kids

Mardi Obray of Peak Kids shares benefits of working with Mobile Inventor.

Responsiveness and creativity brought Peak Kids’ app from concept to reality more quickly than anticipated.

Surpass Expectations

Mobile Inventor has the process of developing a mobile app down to a science. By providing customers with a template for setting up their app ideas, they give those who may not be able to visualize what they think a place to start. Layering on that the option to customize when necessary, Mobile Inventor helps customers take their apps in directions that they never imagined.

“Mobile Inventor was easy to work with and very responsive to our questions. We were thrilled that the development cycle was shorter than we had anticipated and that – through their creative suggestions – we were able to make our app more than we thought it could be.”

Save Time, See More

Time is a hot commodity for parents. Using their app, Peak Kids is able to provide cutting edge services that help them to make use of idle time and make plans when their needs are top of mind.

PeakKids-AppThe mobile app also helps Peak Kids to expose more information to parents by:

  • Sharing the demand for classes so they can enroll immediately.
  • Delivering notifications that could change their plans for the day.
  • Promoting sell out details with events .

“Parents using our mobile app can quickly enroll their child before their preferred class sells out and they know the second we know that a class won’t be held. It definitely keeps them on the forefront of our communications and helps us to create our own demand factor.”

Be the Cool Gym

Offering the mobile app has helped Peak Kids become the cool gym. Parents have a better way of doing business and enjoy the value that using the app provides. It delivers a distinction from others offering similar services and enhances brand. A mobile app is a great tool to use in conjunction with other customer service and marketing strategies for offering continuous improvements to your customers’ experience.

“We believe that our mobile app has enhanced our business. We’re thrilled with the way that it is seamlessly incorporated with Jackrabbit and excited about the time savings that it offers to our parents and our staff.”