As the industry leader in class management cloud solutions, Jackrabbit Class continues to innovate and design powerful features for both our clients and their customers. A perfect example of this is the Jackrabbit Class Parent Portal.
The Parent Portal is a central hub for our client’s customers to interact with them – from making tuition payments to scheduling absences and makeups to securing enrollments for new classes.
Yes, you heard that right! Jackrabbit clients can now collect payments at the time of enrollment through the Parent Portal for a seamless customer experience. And when your customers are happy, so are you – am I right?
Of course, this is just one small piece of one of our most utilized features. For the full scoop on the Jackrabbit Parent Portal, check out our total guide. (—-> Everything you need to know about connecting with parents)
Let’s take a look at how this recent enhancement to the Parent Portal benefits your customers, and of course, you!
Benefits of the latest Parent Portal enhancement to owners
Jackrabbit’s 2021 Product Roadmap is greatly dedicated to continuing to build the best possible experience for parents and families because we know that their customer experience with you is a big part of why you trust us to help you build and manage your business.
As the owner, you are busy – day in and day out. And if you are lucky enough to have dedicated office staff, they are just as busy when it’s registration and enrollment season. Just the thought of manually processing tuition for all new portal enrollments can make you and your staff feel overwhelmed, not to mention the hours it takes to do the work.
Not anymore! Let Jackrabbit do the work for you. With the option to automatically post discounted and prorated tuition at the time of enrollment in the portal, you can now require payment at the same time so that not only can you and your staff focus on other tasks but spots are actually secured with payment. If a payment isn’t successful, the spot is available until payment is processed and approved. It’s a win-win for the whole team!
Benefits of the latest Parent Portal enhancement to parents [h2]
The benefits are not only for you as the dance studio, gym, or swim school owner but also for the parents.
Easier enrollment = more enrollments = more revenue in your pocket.
With that in mind, one of the first big releases as part of the parent experience initiative is to require payment at the time of enrolling through the Parent Portal. Now that Jackrabbit will automatically post the discounted and or prorated tuition when a parent adds classes through the portal, requiring payment to complete the enrollment and secure the spot is a natural progression and an experience that all consumers are used to.
Parents know when they see the payment confirmation screen that they are good to go and their child’s spot is held for the upcoming class(es). By offering a straightforward and transparent enrollment process through Jackrabbit, parents have fewer questions, and confusion is eliminated!
This is just the beginning of exciting enhancements to come to create a great parent experience for your customers – we can’t wait to share more. Stay tuned for more updates!
What is customer experience and why is it important for your youth activity center?
Jackrabbit Parent Portal Guide: Everything You Need to Know About Connecting with Parents