Security

Hosted Solution
A benefit of Jackrabbit Class is that we host both the application and the data for you. This means you don’t need to pay for costly IT staff and services and you don’t need to buy any additional software. Just point your browser to Jackrabbit Class and go–from anywhere, at anytime. Because we can spread the cost of our infrastructure across many clients, you get the savings and the security of knowing it’s always available when you need it.

Risk-Free Uptime Guarantee
You rely on Jackrabbit Class every day. So we guarantee 99.9% system uptime because system availability is important. Our actual uptime is much higher. With redundancy, 24/7 monitoring and fault-tolerant engineering, our network infrastructure is designed to handle your critical business software needs every day of the year. Planned maintenance and upgrades are performed on weekends and never during high user activity. We always send out advanced notice to your organization’s primary Jackrabbit Class administrator of any planned system downtime.

Safe Enough for Banks
Your data is your most important asset and your business relies on it every day. Whether picking a client/server or hosted solution, you need to make sure the daily operations of the system are sufficiently resourced and managed in a way that secures your data and ensures it is always recoverable. Since our servers are in the same datacenter as some of the nation’s largest banks, you can sleep soundly at night knowing your data is probably safer than if it was in your own building.

Highly Secure
The security of your data is of the utmost importance to us. Our hosting centers include fully redundant, state-of-the-art, denial-of-service firewalls. We run SSL acceleration hardware to give you the same performance whether you connect under regular encryption or SSL encryption mode. Jackrabbit Class contains numerous system administrator controls to restrict access to data and functionality. All access to the Jackrabbit Class system requires user authentication which is done under 1024-bit encryption, and the data is fully secured on protected servers.

Safe Backup
We have a strict backup regimen to make sure your data is always protected. Even though our customers have never needed it, we run a nightly data backup. This means that even in the unlikely event of a catastrophic failure, there’s no need to worry about your data.