Enhancements 2018-03-16T11:09:09+00:00

Enhancements

Jackrabbit is always improving and adding new features and enhancements. Review the latest
enhancements below and click at the bottom to see more enhancements.

Customized Live Demo
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#DateEnhancementDescription
104/17/18Parent Portal: Added Print TransactionsParent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions
204/10/18New Mobile Responsive Parent Portal is LiveWe are excited to tell you the new mobile responsive Parent Portal is live\! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

Recommended Procedures:
1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2
2. Verify your Parent Portal Settings for Communication are correct
3. Watch this video so you can see the new portal in action New Parent Portal Video

There\'s nothing more for you or your families to do. Here\'s some more detailed information:
*Website links to the parent portal don\'t need changed. The old URL automatically redirects to the new URL.
*Mobile Inventor has been updated to work with the new version so there\'s nothing for you to change.
*Printing from the parent portal is being developed and will be announced when it\'s finished
*The old parent portal version is no longer accessible.
303/27/18New Parent Portal Coming 4/10/2018We are excited to tell you the Parent Portal is being updated on April 10th\! We wanted to share the news with you so you can notify your families in advance.

The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.

We have created two new email templates and a new portal video to send to your families. This is the recommended procedure:
*Use email template #108.1 to tell parents the new Parent Portal is coming April 10th.
*Watch this video so you can see the new portal in action New Parent Portal Video
*Verify your Parent Portal Settings for Communication are correct
*Use email template #108.2 on April 10th to remind parents the new Parent Portal is live. The new portal video is included in this template
There\'s nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they\'ll have a nice new portal experience\!

403/08/18Student Enroll UpdateThe Student Enroll page is updated with the following:
*The filters above the grid are changed to column searches. Each of these columns has a drop-down list of options to help you pick the right option.
*Location added as a new column
*Date was split into two columns
*Time was split into two columns
*Row numbers added
See Student Enroll
502/20/18NEW Twilio Texting ServiceJackrabbit now offers Twilio as another option for sending text messages\! Twilio\'s benefits:
*Send more texts daily by purchasing multiple texting numbers.
*Purchase numbers with your area code in the United States and Canada.
*Cheaper than Plivo for US and Canada ($1/mo for each phone'); number and $0.0075 per text message). Price varies for other countries. Twilio Pricing Information
Click Here for Twilio Setup Information
601/30/18NEW EMV Chip Card TerminalsJackrabbit now supports EMV chip credit card terminals (swipers)\! If you\'re interested Click here for more information
701/30/18Updated Help CenterJackrabbit\'s help center has a new look\! Saved help center bookmarks need to be updated to open the new help center.
Here are a few highlights:
*Intuitive, easy to use search
*Easy to navigate
*Clean, modern design
*Fully mobile responsive
*See New Help Center
801/23/18New User RolesTo communicate more effectively with you and other people at your company using Jackrabbit, we\'ve added User Roles. When logging in, users are asked to pick the role(s) which best fit them. Roles has also been added to Manage Users & Permissions and Add/Edit Users. This doesn\'t change user permissions. See Login with User Roles Question
901/23/18Online Web Registration Settings: Page UpdatesSeveral changes made to the Online Web Registration Settings page:
*Reorder several fields
*Changed field Google Analytics Profile/Property ID to Google Tracking ID
*Changed the confirmation options to be easier to understand and use
See Online Web Registration Settings
1001/16/18NEW QuickBooks Online IntegrationJackrabbit now integrates quickly and easily with QuickBooks Online\! To see it in action, watch this video
1101/16/18Who\'s Scheduled to be Here Report: New OptionsThe Who\'s Scheduled to be Here report has new options:
*Added display criteria for Show Skill/Level Started
*Added option to Sort By display criteria for Instructor, Class Start Time, Student
*Added column for Age to the report
*Added future enrolled students to the report
See new options, See report
1201/09/18New Favorite ReportsYou can now set your most frequently used reports as your Favorites\! Favorite reports are easy to find by hovering over the Reports menu and clicking the new Favorite Reports option.
How do you set reports as a Favorite?
*Go to the Reports menu and click All Reports
*Hover over the report name you want as a favorite
*Click the gray heart to turn it red
*Reports with red hearts are favorites
*To un-favorite a report, click on the red heart to turn it gray
Favorite reports are per user, meaning your favorites won\'t be set as anyone else\'s favorites. Favorite reports are different than the favorite search criteria you can save after you\'ve opened a report.
See Favorite Hearts, See Favorite Reports Section
1301/09/18Future Transfer: Update to allow transferring into a class with a future drop dateFuture transfers now allows transferring a student into full classes which have a future drop.

When searching for classes to transfer into, check the Show Full Classes checkbox in the Filter Classes section at the top of the page. After selecting the class, the first date the opening is available is shown.
See Search Class, See Transfer Student
1412/19/17New Class/Event Revenue Summary ReportThere\'s a new report called Class/Event Revenue Summary\! This report shows per class/event the number of enrolled students, the average revenue per student and the revenue total. This report is available in both a detail and summary format. Things to be aware of:
*A transaction needs to have a class/event selected in order to be included in the report
*All fees are included, not only tuition fees
*Fixed Fees don\'t have a class/event selected, therefore these appear grouped together at the end of the report as "No Class/Event"
*When Enrollments (as of) is a date range, the enrollment number is the highest number of enrollments during the date range
*Find this report from the Reports menu by clicking on New Reports or Find Reports (Transactions/Financials>Recommended and Who Has Paid tabs)
Find New Reports, Search Criteria, Report
1512/19/17Submit a Support Ticket UpdateThe Submit a Support Ticket page was updated to make it easier for you to tell us what you need help with\!
*First pick either Jackrabbit feature or My account Submit a Support Ticket
*Then tell us more details (page is different depending on what you selected above) Jackrabbit Feature, My Account
1611/30/17Transfer Student: Added Edit TransferWhen a student has a scheduled transfer, it can now be edited\! Click on the Edit Transfer link from either the Student Classes tab or the Classes Enrollment tab to edit the transfer information.
View Edit Transfer Link, View Edit Transfer page
1711/21/17Absences-Makeups Report: Various changesThe following changes were made to the Absences-Makeups Report:
*Category1 changed to multi-select
*Drop Date added to the report
*Makeup Room added to the report
*View Search Criteria
*View New Columns in the report
Note: This report is only available to clients tracking absences,'); clients tracking attendance don\'t have this report.
1811/21/17Enter Absences: Moved Absence DateWhen entering absences inside the Jackrabbit application, the Absence Date was moved from each row in the student list to above the student list.
It will also give a warning when an absence date is possibly incorrect. For example, when the absence date isn\'t a day the class meets or the date is before the class start date.
View Enter Absences
View Possible Incorrect Date Alert
Note: This change is only for clients tracking absences, clients tracking attendance don\'t have this screen.
1910/31/17Show/Hide Columns: Added to more pagesThe ability to show and hide columns was added to the pages listed below. View Show/Hide Columns Example
*Students>Add Skills to Classes
*Classes>Sign In/Out Sheets
*Events>Sign In/Out Sheets
*List Active Staff
*List All Staff
*Approve/Unapprove Time
*Manage Users & Permissions
*Search User Activity
*Edit Settings>Locations
2010/24/17Internet Explorer running on Windows Vista & earlier no longer supportedWe\'ve stopped supporting Internet Explorer (any version) running on Windows Vista or earlier. This means you will not be able to log in to Jackrabbit if you\'re using one of these.
If you aren\'t able to change or don\'t want to change your current device or Internet Explorer version, you can use Chrome or Firefox to access Jackrabbit. Below are the links:
*Download Chrome
*Download Firefox
2110/17/17Staff Portal Skills: Added Check AllIn the Staff Portal, when a staff person clicks on the skill column header, a modal opens with a list of students. Checkboxes were added above the student list to act as check-all students. This will make it a lot faster to mark all students when needed.View Staff Portal Skills Check All Students
2210/10/17Staff Portal Settings: Added Setting to Update Skill/Level Date AttainedSkills/Levels has a new setting called "Update Skill/Level date attained when all Subskills are attained". When set to yes, the system automatically sets a Skill/Level with a date attained when the last Subskill becomes attained. This is defaulted to No for all databases. To change to Yes, go to the Students menu and click Skills/Levels. View New Skills/Levels Setting
2310/10/17Staff Portal\'s My Schedule: Added Events and FiltersThe Staff Portal\'s My Schedule tab now shows Events\! There are two tabs, one for Classes and one for Events. The Classes tab has a new Session filter and the Events tab has a filter for event timing. View Class Example, View Event Example
2410/10/17Class Summary Tab: Auto-update Enrollment NumbersThe Class Summary tab enrollment numbers section will automatically refresh/update when any of the following are done:
*Edit Max Size & save changes
*Edit Future Drop Date & save changes
*Drop Student
*Transfer Student
'); *Waitlist>Add and Delete Student
*Enroll Student
2510/10/17Transfer Student; Added Future TransfersTransfer Student now allows you to schedule future transfers\! There are new fields to enter the current class\'s Drop Date and the new class\'s Enroll Date. When the drop date arrives, the system will automatically drop the student from the current class and enroll the student in the new class. A few format improvements were also made to make it easier to use. View Transfer Student
2610/04/17Statements: Added Text FormattingStatement\'s header and footer now have text formatting options. These are located in Edit Settings>Statements, Statements Email and Statements Print. Simply click the pencil icon to open the text formatter. View Header Text Formatter Example
2710/04/17Staff Portal: Updated Date & Time EntryStaff Portal\'s date and time pickers were updated to allow manual entry, along with adding a calendar icon and time filed formatting as time savers. View Staff Portal Date & Time
2809/19/17Requested Class Report: Added Web Reg InfoThe Requested Class Report now shows Web Registration information in the Message column. View Requested Class Example
2909/13/17Password Requirements UpdateThe next time you change your password or add a new person with a password, the requirements have changed. Passwords need to be 9 digits long, with at least 1 upper case letter, 1 lower case letter and 1 number. View Password Requirements
3009/13/17Weekly Calendar for Makeups: Changes MadeWhen scheduling makeups, the Weekly Calendar has been changed to hide classes not at the Family Location. If you\'d like to see classes at all locations, click the Change Criteria button to select Locations.
3109/07/17New Requested Class ReportThere is a new report called Requested Class Report which lists requested classes and lets you schedule the student into the class or deny the request. To see the report, go to the Reports menu, click on Find Reports or All Reports, click on Classes/Enrollment and then click on the Classes tab. View Report Menu, View Requested Class Report
3209/07/17Statements: Paid/Unpaid is SmarterStatements Print and Email were made smarter when you\'re running statements for paid and unpaid transactions with a transaction date range. It now looks at the timing of payments in relation to the transaction date range entered, to determine which transactions are paid and unpaid.
3309/07/17Staff Portal My Time Card: Added Expand/CollapseAn Expand All button was added to quickly open all date\'s detailed information. This makes it easier and faster to see and enter time. View Expand All
3408/29/17Families Search: Added "(no value)" ePayment Schedule OptionFamilies Search - ePayment Schedule\'s drop-down list has a ne'); w option for "(no value)". This gives you a way to find families who don\'t have anything entered in their ePayment Schedule field. View ePayment Schedule\'s New Option
3508/29/17Staff Portal Settings: Added setting Include Skill/Level NotesA new setting was added to the Staff Portal Settings page, called Include Skill/Level Notes. This is defaulted to "Yes" for all databases so it works as it always has. Change this setting to "No" if you don\'t want to include the skill/level notes in the Skill Activity Email.View New Setting
3608/29/17Staff Portal: Added buttons for easier navigationThe Staff Portal now has buttons to go between the Attendance and Skill/Level pages faster. A button was also for Email. View Staff Portal Buttons example
3708/15/17UserID Permissions: Added Assign/Edit/Delete Tuition RatesA new User ID Permission was added, called Assign/Edit/Delete Tuition Rates. The new permission is checked on for all User IDs . To uncheck it, go to Tools>Manage Users and Permissions. Then select the appropriate UserID and click on User Permissions to uncheck this permission. View Assign/Edit/Delete Tuition Rates Permission
3808/15/17Transactions Search Page UpdateTransactions Search was updated to make it easier to read by adding more space between fields, moving page notes into tool tips and removing colons. View Transactions Search
3908/03/17Email Student Schedules: Sort by Student Start Date, Day, TimeEmail Student Schedules has a new setting to allow you to choose how the classes sort in the schedule. The setting is called Sort by, with these options:
*Class Day of the week
*Class Start Date
*Session in alphabetical order
*Session Start Date
*Student Start Date
The emailed schedule will sort the list of classes according to the setting. View Email Student Schedules
4008/03/17New Column Display (Custom Reports) FeatureSearch pages & Reports with "Favorites" and "Show/Hide Columns" now let you save your column display preferences with more flexibility. Here\'s an example to better describe the feature.
Step 1: Go to a page with Favorites and Show/Hide Columns (eg. Class Schedule) and select a Favorite. View step 1
Step 2: After the Favorite is loaded, click the Show/Hide Columns button
Step 3: Make necessary column changes and click the Apply & Save button
Step 4: Decide and select where to apply the changes, either to the default column layout, the favorite or both. This is the new feature View steps 2-4
4108/01/17Add/Edit Credit Card: Smarter for Cards AcceptedWhen adding or editing a credit card, Jackrabbit is now smarter to check what types of credit cards your database accepts and won\'t allow a card type which isn\'t accepted to be saved. To see and change the card types your database accepts, go to Tools>Credit Cards/Bank Account Settings. View Tools>Credit Card/Bank Account Settings
4207/25/17Report Subheadings Added to Several Revenue ReportsSeveral revenue reports have a new display setting for Subheading. This let\'s you enter text you want to see printed under the report title. Reports with subheadings: Deposit Slip, Paid Fees, Revenue Snapshot, Revenue Summary. View report subheading example
4307/25/17Instructor Schedules: Added Include Classes forInstructor Schedules has a new setting called Include Classes for. This setting gives you control over which classes are shown in the report, based on the level of instructors: Only Primary Instructors classes or All Instructors classes. View Include Classes for
4407/25/17Edit Settings: Added Preferred Recital module nameEdit Settings has a new option called Preferred Recital module name. This allows you to rename the Recital module to something which better suits your needs, ie exhibition, show, etc. View Preferred Recital module name
4507/18/17Email Leads: Added FavoritesEmail Leads now has Favorites, which allows you to save settings and use them again in the future. View Email Leads Favorites
4607/18/17Skills/Levels: New Skill/Level Category replaces Category1A new setting on each Skill/Level has been added, called Skill/Level Category. This replaces Category1. To ensure you don\'t see any changes, we\'ve copied Category1s assigned to your skills into the new Edit Drop-down List for Skill/Level Category and throughout your existing skills/levels. View Edit Drop-down ListsView student skill tab
4707/18/17Close Pay Period: 0 Time Entries AllowedPay periods without time entries can now be closed the same way as pay periods with time entries. View example
4806/13/17Aged Accounts Details: Added Show Fees with a Future Date optionAged Accounts Details has a new checkbox filter named Show Fees with a Future Date. Unchecking this option will hide fees which aren\'t due yet, making it easier to see fees which are due today or past due. We also changed the existing filter named Apply Family by Location Grouping to a simpler name of Show Family Balance and Totals. View Aged Accounts Details New Option
4906/06/17Skills/Levels: Moved Auto Set Start Date SettingThe Skills/Levels setting for Auto Set Student Start Date was moved from Staff Portal Settings to the Students>Skills/Levels page View New Place for Skills/Levels Auto Set Start Date Setting
5006/06/17Class Lists: Added Makeups & Adjusted OpeningsAdjusted Openings and Makeup columns were added to class list grids to give you more information for making enrollment decisions, in these places: transfer class,'); student enroll, class search and global class search. Also, the column for Master Class was renamed to Per Day in the transfer class search. View Transfer Class List Example
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