Customers love our software
Mike Arndt, Christ Church Children’s Center
“The cloud was a big selling point for the church administration. It gave them tremendous confidence in the integrity and dependability of the system and our data and in our ability to access information – or even fire off processes – when out of the office. I have more confidence in the quality of our operations and our ability to improve our services.”
Angie Dutch, APEC Learning Center
“The pace of our growth never could have continued without Jackrabbit Care and it would have been overwhelming to manage. Automating processes – such as APEC’s enrollment – have been fantastic in freeing up staff for more meaningful tasks.”
Barbara Bone, Child Educational Center
“Jackrabbit handles the details of all of our complexities without the need for me to get manually involved. I’m not what I’d define as computer savvy – more like computer aware – but it didn’t take me long to establish a good level of proficiency with the system.”
Kathy Schaeffer, Kathy’s Child Care
“Using Jackrabbit Care has made managing my child care much more enjoyable. I find myself with more time to spend in the activities that drew me to open this facility. I spend less time in the administrative cycles of my business but I know more about it than I ever have before.”
Cristin Jensen, Central Christian Academy
“Jackrabbit Care’s web-based format is liberating. Whether I need to answer important questions for parents, double-check work done by other staff members or kick off billing, I can now do so from my home.”
Customer Success Stories
Angie Dutch, APEC Learning Center
“Jackrabbit Care is the reason that we can be paperless. We save time, money and space. Parents love the online options and we’re kinder to the environment. Jackrabbit Care’s reports also make it easy for me to quickly pull reports that are required to maintain some of our location’s childcare subsidies.”
Mike Arndt, Christ Church Children’s Center
“These processes were very time consuming without Jackrabbit because I had to add and subtract each one or manually apply them. I wouldn’t believe the time savings if I hadn’t experienced it for myself.”
Barbara Bone, Child Educational Center
“I’m not what I’d define as computer savvy – more like computer aware – but it didn’t take me long to establish a good level of proficiency with the system.”
Cristin Jensen, Central Christian Academy
“Jackrabbit Care’s web-based format is liberating. Whether I need to answer important questions for parents, double-check work done by other staff members or kick off billing, I can now do so from my home.”
Kathy Schaeffer, Kathy’s Child Care
“I can actually get away from my desk and have meaningful interaction with students, teachers and parents. The feeling of renewed freedom in my own facility is amazing. Improving what we do is definitely data driven. When I know more about my business, I see awesome changes in the way we are able to serve our families. And helping parents to be more knowledgeable about their child’s care gives them more confidence in what we do on a daily basis for them and their child.”
Jackrabbit Benefits: Support at Every Step
Jackrabbit Class web-based management software offers plenty of helpful features to help you do all kinds of things — from increasing overall organization and productivity to managing your staff and increasing your revenue. And while both the sheer number of features as well as their intuitive design and easy-to-use functionality help us stand out from the competition, perhaps the most significant aspect of Jackrabbit software is found in our exceptional customer service and support. After all, if you and your staff gains access to wonderful tools, but you aren’t sure how to use them and can’t get the help you need when you get stuck, those tools aren’t really all that helpful, after all.
Help for Beginners
As you utilize the tools available for Jackrabbit rookies, keep in mind that we offer the same level of training and help once you become a Jackrabbit veteran. We realize that every manager and staff is unique, so we offer a variety of methods for learning about our features. For beginners, we offer the following options:
• A Customized Live Demo
• A Jumpstart Phone Call with a Jackrabbit Implementation Team Member
• A Pre-Recorded 30-minute Webinar Touring the Jackrabbit “Getting Started Guide”
• Your Own Personal Jumpstart Coach
• The Jackrabbit “Getting Started Guide” and Video
• 14 Videos in the Jackrabbit “Basics & Getting Started” Playlist
• Comprehensive, 2-Day “Jackrabbit Basics” Class in Charlotte, North Carolina
Help When You Need It
We’re confident that when you take advantage of our exceptional Jackrabbit training options, the intuitive features of our software will allow you to navigate most basic functions easily. But in case you get stuck, we offer several ways to get your questions answered:
• Training Videos and YouTube Channel
• Jackrabbit User Group on Facebook
• Help Center
If you can’t find what you’re looking for in those places, our support team will be there to help you out. Our education team is accessible in multiple ways, depending on your preferred contact method. We don’t outsource support to another entity; instead, we have a well-trained, dedicated team ready to help you. Here’s what you can expect, depending on the contact format you prefer:
• During regular business hours, you can expect a response to your e-mail within 2 hours.
• Live Chat Operators respond immediately to quick questions, when you’re logged into Jackrabbit.
• From your Jackrabbit account, request a phone call, and receive a call back within 10 minutes.
Jackrabbit Technologies surpasses 6,000 client milestone
We now have 6,000(+) clients, a major milestone that translates into more than 12,000 schools, in all 50 states and 28 countries.
Jackrabbit Class user reviews
Capterra is an online directory of business software and vendors, and we made the list! See what other owners and teachers think about us or share your own story.
Take Jackrabbit Class for a spin
Talk to one of our knowledgeable product coach team members with any questions 704-895-4034