processing payments with jackrabbit

5 Things You Must Know About Processing ePayments

5 Things to Know About Payment Processing With Jackrabbit

Is your current way of processing payments built to handle the unique demands of a dance studio, gym, or swim school? If you’re relying on a third-party payment processor, you could be losing valuable time and money while also dealing with direct access to support.

What if there was a way for your youth activity center to process tuition payments and other fees in a way that: 

  • Ensures you get a simplified experience with pricing that works for you.
  • Eliminates frustrating and endless support loops.
  • Constantly provides new, convenient features that help your youth activity center increase revenue. 

The good news? There is a way. The better news? It’s available through the same application you can use to manage classes at your youth activity center.

Here’s a list of 5 things you need to know about processing payments with Jackrabbit.

What is the difference between Jackrabbit Class and Jackrabbit Pay?

Jackrabbit Class and Jackrabbit Pay are two powerful tools that work hand in hand to help youth activity centers run smoother and smarter. 

Jackrabbit Class is your all-in-one class management software that handles everything from scheduling and registration to attendance tracking, lead management, KPI reporting, staff management, and parent communication. It’s the system that keeps your classes organized and your operations running efficiently. 

Jackrabbit Pay, on the other hand, is the integrated payment processing solution built directly into Jackrabbit Class. It makes processing tuition, applying surcharges, and reconciling financial statements seamless and secure. 

Together, they eliminate the need for third-party processors or manual payment tracking, giving owners and administrators real-time visibility into revenue, faster payment deposits, and fewer administrative headaches. The result? A connected experience that helps you spend less time managing systems and more time growing your programs.

Top 5 Things You Need to Know About Processing Payments With Jackrabbit Pay

Whether you are new to the Jackrabbit scene, looking to set up ePayments as a new client, or have been rocking and rolling with online payments for quite a while, here are five things you should know when it comes to processing ePayments with Jackrabbit Pay.

Why is the integration with Jackrabbit Pay better than other payment processing options? 

Prior to launching Jackrabbit Pay, Jackrabbit clients relied on integrations with third-party payment processors. Those options allowed youth activity centers to save time and money on payment processing, but they lacked several key benefits:

Unified Support

Jackrabbit Class and Jackrabbit Pay are supported by the same team. That means if you have a question about tuition settings and tuition processing, you don’t need to be passed from one company to another. This significantly reduces your time waiting for support assistance, which translates to more time back growing your business. 

Features Developed by Industry Demand 

As the youth activities industry expands, so do the needs of swim schools, gyms, and dance studios. By exclusively offering payment processing services to these types of businesses, Jackrabbit Pay has the ability to develop with the demands of the market better than other third-party providers. 

Here are a few features that have been developed based on the needs of our customers: 

  • Surcharges (automatically passed to customers) to help offset the cost of credit card processing fees
  • Proactive Chargeback assistance (with an 80%+ win rate!)
  • Next Day Payout 
  • Notification of ACH payment declines 
  • Fast, flexible, and transparent Capital business financing 
  • Tap to Pay with Google and Apple Wallets

How secure is Jackrabbit Pay?

Safety and security are always top of mind with your business data. There’s no difference when it comes to how Jackrabbit Pay handles your transactional information. It is standard at Jackrabbit that all credit and debit cards are vaulted, ensuring Jackrabbit Pay is PCI compliant.

What is the process for setting up ePayments with Jackrabbit?

The easiest way to set up ePayments within Jackrabbit is by talking to our team. This looks different based on whether you’re currently using Jackrabbit or looking to switch from another class management system. 

Not using Jackrabbit, yet

Switching class management software can come with a lot of questions. That’s why the Jackrabbit Sales team is poised to answer questions your youth activity center may have about both Jackrabbit Class and Jackrabbit Pay. 

If you’re not using Jackrabbit for class management, the best way to get set up with ePayments is to book a call with our sales team. During that call, our team will get to understand your business needs and goals and set a roadmap for implementing Jackrabbit Class and Jackrabbit Pay. 

Already a Jackrabbit Class customer

If you’re already using Jackrabbit, you’ll need to schedule a call with our ePayments team. After a short discovery, they’ll provide you a quote that offers 100% rate transparency, meaning no hidden fees! 

'I told everybody that Jackrabbit Pay was the best thing we ever did for our business.'

What kind of policies should be included for ePayments?

The best practice is to include how you collect payments in your organization’s policies. In this scenario, the more details the better. Include information like:

  • when payments are due,
  • If surcharges will be added to credit card payments,
  • what your refund and chargeback policies are, and
  • when late fees are applied to unpaid accounts.

Most importantly, you need to get your customer’s permission to store their card on file and process the payment on their behalf.

As with all policies, it is best to consult your attorney for verbiage and coverage.

How often should processing rates be reviewed?

True or false: Once you receive a processing rate with an ePayment partner, you will have that rate forever. False! This is one of the biggest misconceptions with processing ePayments so here’s what you need to know.

It’s a great idea to ask for a rate review on an annual basis. There are several factors that affect your processing rate, such as volume. If your volume is increasing over the years, your payment processor might be able to drop your rates or adjust the plan you have. Great news, right?

Wrap Up

Processing monthly tuition and other fees at your youth activity center doesn’t have to be a daunting task. We’re on a mission to make managing classes and tuition at your youth activity center easier and more financially beneficial than ever. 

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