Customer Successes

Owners Put Jackrabbit’s Automation and Flexibility to Work

There is a lot going on at Jennings Music and Education Center. The center offers a few group lessons but the bulk of lessons offered are private. The Center also sells products in quite a large store. There is a large room equipped for bands and Band labs are offered for musicians to work on combining their skills.

AUTOMATION AND SIMPLIFICATION KEEP OWNERS ENGAGED | With so much activity, there is little time for time-consuming data entry and complex class and payment management processes. Levering Jackrabbit’s feature-rich system to automate and simplify as much of the business end of the center as possible is what enables owners Elizabeth and Phil Niverson to be engaged with their instructors and students in a meaningful way.

Offering online registration, auto-pay options and account management through the parent portal, gives parents the self-serve convenience that they want and it allows the Niversons to spend more time with people than numbers and processes.

“Jackrabbit helps us manage the business of our business so we can get our eyes off the computer screen and stay engaged with our real business assets–our students and instructors.”

PUSHING SYSTEM FLEXIBILITY TO MEET ATYPICAL NEEDS | Phil has the advantage of using a powerful system like Jackrabbit but he also has another advantage, he’s a full-time IT consultant who spends his evenings at the center. So he can really push the flexibility that Jackrabbit’s system offers to him. He has been able to take the import template that Jackrabbit provides and utilize it to import class details for each new teacher. When it comes times to build the classes for online registration, this tweak has saved him hours of tedious work. In addition, he is able to utilize the flexible transaction search, templates and export features to quickly calculate paid tuition by teacher to make payroll a 15 minute process.

“The varied class structures and multitude of private lessons common for music schools present a challenge for any class management system but Jackrabbit’s flexibility has allowed me to fit its functionality to my business.”

“Jackrabbit is the best system out there for handling transaction activities. And the report templates allow me to get the unique details of our business presented in ways that help us make decisions based on business facts–and then we can save them and never have to remake them to our unique needs again.”

ORGANIZATION DETAILS | 1 location, 160+ students, 20 instructors, Elizabeth and Phil Niverson, Owners

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