Jackrabbit’s Online Tools Help Camp Swamp Give Parents Easy Options

Camp Swamp

www.campswamp.com

1 location, 1344 campers, 60 counselors

Camp Director, Jeff Rorabaugh


THE CHALLENGE

Jeff had a list of 14 requirements that his new management system needed to meet but he wasn’t having much luck in finding a system that provided more than half of the list – until he came across Jackrabbit. This was a system that met 10 of his 14 requirements, but it was not specifically geared to camps.

THE SOLUTION

Jeff saw tremendous time savings in areas such as staff training and camper registrations. Camp Swamp has cut its registration times by 50- 75% by offering its campers an online process that is so easy for them to use that very few ask for help. Because campers are in control of the online process, they have great confidence in scheduling what they want. Online registration has freed Jeff’s staff up to pay attention to the human details that make a difference in each camper’s experience.

Mass email has helped Camp Swamp save time by making communications personal, yet streamlined and automated – unlike many other email distribution options.

Jackrabbit has given staff the ability to easily find information in just a couple of clicks that previously forced them to ask for Jeff’s assistance. The portal, a customer favorite, has turned control of information over to the campers, and freed staff from inputting and maintaining current family data.

JACKRABBIT ADDED VALUE

Jackrabbit has given Jeff a robust system that provides everything he needs yet is easy to operate, manage and train staff on because it is designed around the user.

“Jackrabbit is easy on the eyes, easy to navigate from any page and its dashboard brings important information to the surface for directors.” — Jeff Rorabaugh, Camp Swamp

See what Jeff has to say about Jackrabbit on YouTube.

About the Author:

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After studying graphic design at the University of Georgia, Jill held several positions in media and marketing including Art Director, Editor and Marketing Director. As a student of dance, she has spent plenty of time in children’s activity centers and puts that experience to work for her in the work she does with Jackrabbit. In addition to her interest in dance, Jill also enjoys sports, gourmet cooking, entertaining, singing and spoiling her five grandchildren.

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