Alleviate the middle-man – Email Upgrades for the Staff Portal

Allowing instructors to send emails is just one of many things your teachers can do from Jackrabbit’s Staff Portal. However, if a family replied to an instructor’s email, it would come to you or someone in your front office. For some that is preferable. But for those that want teachers to address email replies, you have likely felt like the middle-man. New Option for Reply To Email Address In the scenario where you prefer replies [...]

March 19th, 2019|

High votes in the Idea Portal help our Product Team prioritize what you need

March 15th, 2019|

Search for Tuesday and Thursday Now Live - Released: March 19, 2019 Jackrabbit’s enhancements have always been focused on our client’s needs. Early on, we encouraged our users to let us know how we can make the software better by sending in ideas. As our user base grew, so did [...]

Did someone say accrual? A new Enhancement your Accountant will love!

March 7th, 2019|

Accounting...you either love it or it makes your head spin! As a business owner, it is a necessary ‘evil’. If you aren’t in charge of the bookkeeping yourself, you may not realize there are two methods of accounting - cash basis and accrual basis. What’s the difference? The main difference [...]

Skills Progression Reporting – Building a relationship with your customers

February 28th, 2019|

Skills Progression Reporting Now Available - Release: March 7, 2019 Having a successful program, whether it is a gym, studio, pool, etc., goes beyond building a relationship with your students. It is important to also build a strong bond with the parents and guardians of your students. Your families want [...]

Update Skills on the Floor or at Poolside with the New Class Skills Worksheet

February 14th, 2019|

Class Skills Worksheet Now Available - Release Date: February 19, 2019 While the Staff Portal has great functionality for gymnastics and swim coaches alike, it is too risky to have a mobile device or tablet on the gym floor or by the pool - much less in the pool. If [...]

Fees Summary Report Now Available – Release Date: Tuesday, January 22, 2019

January 17th, 2019|

Knowing the Status of Posted Fees Made Easier with New Report Have you ever wanted to pull a report based on a specific fee (i.e. Meet Fee, Costume Deposit) to see what has been paid and what is still owed? The Fees Summary report will allow you to see the [...]

Managing Your Discount Can Be Easier With Our Multi-Student Enhancement

December 20th, 2018|

Enhancement: Multi-Student Discounting Options A new option is available when managing your discounts in Jackrabbit. If you post tuition fees using the Billing Method of Class Fees with both Multi-Class and Multi-Student discounts, this applies to you! Under the Tools menu in Edit Settings, you will find your Tuition Settings [...]

Expiration Dates for Makeup Classes (Release Date: December 20,2018)

December 13th, 2018|

Do you have a makeup policy that requires your students to makeup a class within a specified time period? Coming soon to Jackrabbit will be the option to set an expiration date after a certain time frame. When you go to Edit Settings under the Tools menu, you select between [...]

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