WCUC Speakers

Meet our 2017 BOOST West Conference Speakers

It is our privilege to present content to you from some of the most experienced and knowledgeable experts in their specific professions and in the children’s activity industry sector.

Mark Mahoney

President and Co-founder of Jackrabbit Technologies

Mark loves running his software business but also loves coin collecting and traveling the world to have once-in-a-lifetime experiences. The next item on his bucket list is sailing an America’s cup yacht at Auckland Bay, New Zealand.

Mark’s sessions:

  • The Jackrabbit Story (11/16)
  • Marketing & Communications (11/17)
  • Recent & Future Enhancements (11/17)
  • Open Topic (11/17)
  • Final Q&A (11/18)

Frank Sahlein

CEO of 3rd Level Consulting and The Transformations Institute

Frank is a competitive gymnast, martial artist, gymnastics coach, and former children’s activity center owner. His company, 3rd Level Consulting has helped global clients improve their businesses for 17 years. Be sure to ask Frank about his handstands!

Frank is available for 30-minute, one-on-one consultations on Friday.

Frank’s sessions:

  • World Class Business Systems Management (11/16)

Graham Bingham

Education and Training Team Lead for Jackrabbit Technologies

Graham lives in Vancouver, British Columbia, from where he leads the Education team in creating all client facing help resources. Graham also spends lots of time helping customers in Jackrabbit’s Facebook Software User Groups.

Graham is the host and MC of this year’s West Boost Conference.

Graham’s sessions:

  • Welcome & Introductions (11/16)
  • Lead File (11/17)
  • Store (11/18)
  • Closing Remarks (11/18)

Jorine Jones

Client Services Manager for Jackrabbit Technologies

Jorine lives in Charlotte, NC, and manages Jackrabbit’s customer focused staff as well as initiatives to improve customer experiences. Believe it or not, at 6’ 3”, Jorine is the shortest person in her family. Her teenaged son is the tallest at 6’ 9”!Jorine’s sessions:

  • Database Management & Calendars (11/16)
  • Best Practices (11/17)
  • Events (11/18)

Lynda Vigor

Onboarding Manager for Jackrabbit Technologies

Lynda leads a team of product coaches who help clients start out on the path to success in their new software. Lynda lives in Kamloops, British Columbia, and has a passion for helping people learn new skills and enjoying laughter.

Lynda’s sessions:

  • Revenue (Categories & Transactions) (Thursday)
  • ePayments & Refunds (Thursday)
  • Financial Reporting, Statements, & Collections (Thursday)

Sandi Olson

Help Center Technical Writer for Jackrabbit Technologies

Sandi, a resident of Vancouver, British Columbia, is the perfect mix of creativity and geekiness for her position. Her experience in both customer and ePayments support has given her insight to make Jackrabbit’s Help Center most useful to customers.

Sandi’s sessions:

  • Families & Students (Thursday)
  • Time Clock (Friday)
  • Staff Portal (Friday)

Sean Dever

Owner of Express Payroll & Sean Dever, CPA & Associates

Sean used his experience as a CPA and knowledge as a former gym owner to develop unique payroll processing software called Express Payroll. A Boston, MA-based CPA and financial planner, Sean serves clients in the dance, gymnastics, cheerleading and child sport sectors across the U.S.Sean’s sessions:

  • Payment processing with Express Payroll (11/17)
  • Maximizing Profits (11/17)

Tami Colvin

Training Coordinator for Jackrabbit Technologies

Tami designs, develops, and delivers classroom, online, and onsite training and materials for Jackrabbit’s customers from her Winston-Salem, NC, office. Tami is an avid fan of theatre and music and loves meeting new people.Tami’s sessions:

  • Security, Users, & Staff (11/16)
  • Online Integration (11/17)
  • Skills (11/17)
  • Recitals (11/18)
  • Costume/Apparel Management (11/18)

Ty McDowell

CEO of Mobile Inventor

In addition to being CEO, Ty is also a founding partner of Houston, Texas-based Mobile Inventor. Over his 20 years in the software industry, Ty has proved that creating software that is useful and engaging, can also help them increase revenue and enhance the level of service they provide.Ty’s sessions:

  • Mobile Inventor and custom mobile apps (11/17)