Meet our 2018 BOOST East Conference Speakers
It’s our privilege to present content to you from some of the most experienced and knowledgeable experts
in their specific professions and in the children’s activity industry sector.
Graham lives in Vancouver, British Columbia, from where he leads the Education team in creating all client facing help resources. Graham also spends lots of time helping customers in Jackrabbit’s Facebook Software User Groups. Graham is an avid fiction reader and modern architecture enthusiast.
Graham’s topics include:
- BOOST East Conference Co-Host
- Financial Reports, Statements, & Collections
Tami designs, develops, and delivers classroom, online, and onsite training and materials for Jackrabbit’s customers from her Winston-Salem, NC, office. Tami is an avid fan of theatre and music and loves spending time with family, being outdoors, and meeting new people.
Tami’s topics include:
- BOOST East Conference Co-Host
- Security, Users, & Staff
- Online Integration (Web Registration and Parent Portal)
Mark loves running his software business, but also loves coin collecting and traveling the world to have once-in-a-lifetime experiences. The next item on his bucket list is sailing an America’s cup yacht at Auckland Bay, New Zealand.
Mark’s topics include:
- The Jackrabbit Story
- How to Leverage Facebook to the Max
- Marketing & Communication
Darin helps SaaS companies grow. He has two passions, coaching people to sustained success, and helping bridge the gap between customers and technology. Drawing on his 20 years of experience, Darin asks the right questions to remove roadblocks and optimize execution. He is a semi-professional drummer and authors a popular blog to help drummers get the most out of their gear.
Darin’s topics include:
- Jackrabbit: How Software Development Happens
In addition to being CEO, Ty is also a founding partner of Houston, Texas-based Mobile Inventor. Over his 20 years in the software industry, Ty has proved that creating software that is useful and engaging, can also help them increase revenue and enhance the level of service they provide.
Ty’s topic includes:
- Your Mobile App-A Call to Action
Brandi is the Sales Director for the Midwest region for TutuTix. With almost three decades in the dance industry, she knows what truly happens in the dance studio and how hectic recital season can be. Her goal is to take away stress and anxiety and make sure every client has a great experience with TutuTix service. She is a group fitness instructor and dance teacher, and has three children, including two daughters who dance competitively at a dance studio in Birmingham, AL.
Brandi’s topic includes:
- Three BIG ideas to make your dance recital more profitable
Jorine lives in Charlotte, NC, and manages Jackrabbit’s customer-focused staff, as well as initiatives to improve customer experiences. Believe it or not, at 6’ 3”, Jorine is the shortest person in her family. Her teenaged son is the tallest at 6’ 9”!
Jorine’s topic includes:
- Best Practices & Procedures
Amber lives in Huntersville, NC where she assists Jackrabbit customers daily as a member of the Support team. With her prior experience as a dancer, dance teacher, and office administrator at a dance studio, she is able to relate to customers and efficiently find the solution they need. Amber enjoys traveling, especially to destinations with warm weather!
Amber’s topic includes:
- Database Management & Calendars
- Costumes/Apparel Management
In her 8th year at Jackrabbit, Ann works with customers as well as Support and Development to identify, analyze, and design changes to the Jackrabbit system. Ann lives in Charlotte, NC and loves reading, learning, and spending time with her family.
Ann’s topic includes:
- Discounting & prorating enhancement overview
Bethany lives on the south side of Charlotte in Waxhaw. She is one of the Support bunnies on the frontline helping others in chats, tickets, and phone calls because she loves helping others gain knowledge! She loves spending time watching her three children find their passions and grow into young adults. As a beach enthusiast, she loves relaxing with her feet in the sand by the water’s edge!
Bethany’s topic includes:
Gwen St. Pierre
Gwen loves exploring the needs of Jackrabbit’s customers, then designing new features that improve their experience. She enjoys kayaking near her home in Wilmington, NC, listening to audiobooks, and is an advocate for clean living.
Gwen’s topic includes:
- Future Enhancements
Jan leads the Jackrabbit ePayments team and truly enjoys helping clients realize how beneficial ePayments can be to their organization. Jan currently lives in Maryland, but is looking forward to her move back to Washington state next year. She enjoys spending time with her family, Great Danes, and knitting.
Jan’s topics includes:
- Revenue (Categories & Transactions)
- ePayments & Refunds
Lisa lives in Charleston, SC. She enjoys helping clients become successful through Jackrabbit’s features! She loves problem solving and talking with customers. Her passions include family, dance, the beach, and the ocean.
Lisa’s topics include:
- Staff portal
- Time Clock
Kathryn is on our Support Team. She’s been with Jackrabbit for 4 years and lives in Charlotte, NC. You can spot her with a coffee in hand always – she admits she has a problem! She loves helping our customers and working for Jackrabbit. When not working, her idea of a perfect Saturday is antiquing. She has two children 15 and 12 and a mini goldendoodle who has taken over the hearts of our family.
Kathryn’s topics include:
- Lead File