THE CHALLENGE
Patti’s business had outgrown its existing system and now required robust online features. She wanted the benefits of working from a “live” database and the ability to offer families the convenience of online registration. Over all, Patti needed a web-based system that offloads manual processes through automation.
THE SOLUTION
Jackrabbit’s most powerful features are enabled by its robust, web-based platform. Online registration is probably the biggest game changer for Patti’s staff and customers. Parents gain privacy, control and convenience, staff members are freed to focus on students and families and everyone has greater confidence in account and data accuracy.
Once account and payment information is set up, auto-pay takes over with a simple click that immediately completes a process that previously consumed days of staff time. Jackrabbit’s QuickBooks integration extends the system benefits to Bookkeeping.
The staff admits that – even with 3 years of use – they discover new Jackrabbit capabilities almost daily. Their access to live data enables staff to respond more quickly and completely to customer questions and requests and has been a key factor in noticeable levels of increased customer satisfaction. Mass email, the costume module and lead file are also favorites around Patti’s office.
JACKRABBIT ADDED VALUE
Jackrabbit has helped Patti’s All American elevate its level of professionalism and to be more knowledgeable about families and their needs. Being web-based provides the platform for giving customers convenient processes and options.
“Jackrabbit enables us to use technology to give customers what they want and to help us meet their needs with more consistency. We are more accessible because we can access information from anywhere – anytime we need to.” — Patti Komara, Patti’s All American
See what Patti Komara has to say about Jackrabbit.
1 location, 1541 students, 29 instructors
Owner, Patti Komara
