Focus on Need Gives Customers Tools They Want and Need to Operate and Grow
CHARLOTTE, NC – March 7, 2013 – Just a few weeks after hosting the sixth Conference for its system users, Jackrabbit Technologies, leading provider of web-based solutions for youth sports & activities centers, welcomes its 3000th customer and moves past another milestone in its impressive growth in customer acquisition. By reinvesting profits back into development, staff and infrastructure, Jackrabbit has earned and maintained the role of innovator among class-based solution providers. The company delivers dependable, high-quality services geared to the needs of customers. Its product development and consistent enhancement schedule is guided by user input and helps the company maintain its popularity among those who own and operate class-based businesses. Consistency and quality converge for Jackrabbit customers in several areas such as:
Improvements made to its web-based system.
With a development schedule that produces almost daily enhancement announcements, Jackrabbit’s solution is continuously evolving. The evolution is driven by customer ideas and input and ensures that the solution stays in sync with how customers do business.
”Jackrabbit is always changing and evolving. If you look at the system three years ago, it hardly looks like the system of today.” Sam Beckford, owner of Successful Studio Strategies and 3 dance studios
Confidence in system integrity.
Jackrabbit’s system is well-built, well-supported and well-tested. Customers see quality as Jackrabbit’s #1 priority in the system’s flexibility of features, depth of functionality, strength of security and reliability of infrastructure.
“Jackrabbit gives me confidence and peace of mind in our operations. We don’t worry about downtime or outages because they just don’t happen with Jackrabbit.” Jeff Lulla, Founder and President of Fun & Fit Gymnastics Centers
Impeccable support for users.
Jackrabbit’s support team grows and changes to accommodate customer needs. Whether they are extending service hours, or providing new formats of training, the support team does what it needs to do to meet the user at their point and time of need.
“The excellent responsiveness from Jackrabbit’s support team helped us to feel comfortable in making a system change and in becoming proficient with its features and functionality.” Randy Sikora, owner of American Twisters Gymnastics
“With each new customer that we bring on, we renew our pledge to listen to their needs and apply them to our development process. We are convinced that this is the reason we continue to win new customers and to build close relationships with them over the years,” comments Jackrabbit President and CoFounder, Mark Mahoney. “We’re focused on a future that continues our open ears policy with customers. We don’t know any other way that you can really give customers what they need and want.”