1 location, 635 students, 35 instructors
Owner, Michael Little
THE CHALLENGE
Rainbow Gymnastics was searching for a new software system because they couldn’t depend on the performance of their existing one. The staff couldn’t be effective in completing their daily operational tasks without a system that they had confidence in. Michael’s sticking point was ensuring the security of sensitive data.
THE SOLUTION
Jackrabbit’s meticulous requirements for safe-guarding data passed muster with Michael. The entire Jackrabbit system is stored behind state of the art firewalls and monitored 7 x 24 x 365 in a facility requiring biometrics for entry. With this sticking point resolved, Rainbow implemented Jackrabbit and quickly became acquainted with the system’s powerful feature set and ease of use.
Rainbow’s customers are delighted with the online options available to them via Jackrabbit. The fact that data is real time lets parents register with confidence that their children will actually get the class they selected. Staff has experienced a radical shift in the amount of their time consumed by registration now that it is offered online and enjoys rapid deployment of a critical business operation through automatic payment processing. Family data in the system is also more accurate because there is no re-entry of data required at any point or time.
JACKRABBIT ADDED VALUE
Jackrabbit has restored Rainbow’s confidence in technology and its ability to provide incomparable services to customers. The system has been a catalyst for operational improvements throughout the office that are an obvious delight to customers.
“Jackrabbit has a lot to offer businesses and owners for management and growth. We immediately saw significant improvements because we could quickly put valuable features to work for us. We identify new ways to get value from the system almost daily.”
— Michael Little, Rainbow Gymnastics
See what Michael says about Jackrabbit on YouTube.
