Gymnastics Unlimited New Jersey
1 location, 450 students, 30 instructors
Owner, Kathleen McCormick
THE CHALLENGE
Kathleen was in search of an online solution for managing her gym. She had used several popular systems in the past but found that none provided the features, flexibility and robustness that she needed to handle her day-to-day operations and could move her gym forward.
THE SOLUTION
Kathleen was very excited about the online features that Jackrabbit’s platform offers. Being able to register and manage account information online in addition to enjoying the convenience of auto pay features mean Kathleen’s gym is a 24 hour operation – and parents have noticed that. These online features eliminate time-consuming manual processes for Kathleen’ staff and set her gym apart from the other gym’s in the area.
Jackrabbit also offers an amazing option – free of charge – in the unlimited lead file. Gyms that want to market to inactive families and prospects can keep these contacts separate from their active families, yet still use Jackrabbit tools to communicate with them quickly and easily.
The time savings that Jackrabbit has made possible are difficult for Kathleen to quantify. Kathleen has definitely seen an increase in her office’s professionalism and in the staff’s confidence in data accuracy and considers Jackrabbit to have been a catalyst to her smoothly flowing operating processes.
JACKRABBIT ADDED VALUE
Jackrabbit has helped Kathleen and her staff to elevate their performance and professionalism in operations, customer service and marketing and given them differentiators that parents notice.
“Jackrabbit’s online registration has made our lives much easier! Parents love it because they can use it and the portal to do everything they need to do – except drop their kids off for class!”
— Kathleen McCormick, Gymnastics Unlimited New Jersey
