Monthly Billing Benefits

Billing through Jackrabbit can be done in different ways. We recommend monthly billing to keep it simple. If you think about it, we are used to paying for things on a monthly basis. Mortgage, utilities, car payments, gym memberships, etc. I’m to the point where I don’t really pay attention to some bills. It gets […]

Clear User Definable Fields on Your Own

There are 2 new user permissions and, once a user has the permission, they’ll see under the families and student menus the option to “Clear UDF Answers”. Before this enhancement, users would collect these user definable field answers and then eventually ask support to clear them out so they can start fresh. Now (as long […]

New Search Option Helps You Check Tuition Fees

An option “has not had a tuition fee posted since” has been added to search. This allows the user to verify they haven’t missed posting tuition for the students found from the search. One important note: If a tuition fee is posted without a student selected in the fee, the student would appear in the […]

Reformatted Statements Make Life Easier

Both the print and email statements were reformatted to make them easier to read and understand by parents. There’s now a top account summary box with summary details depending on the way the user is running statements and the original fee and discount amounts are displayed.

Basic Keyboard Shortcuts that will Help You Work Faster

Whether you are using a PC or a Mac, keyboard shortcuts can be a real time saver.  We’ve listed a few popular keyboard shortcuts below for easy reference.  Keep in mind that some keyboard configurations may not support all of these shortcuts. Description Windows Mac OS Basic Shortcuts Save File Ctrl + S Cmd + S […]

Web Registration Setting Added, Options Simplified

We’ve made our web registration settings simpler and added “cell phone” to the option list. It is now quicker and easier for you to set your options. Your Hide and Require options are now in one drop-down list. And you can make providing cell phone information optional, required or hidden for your web registration form. […]

Why Use the ‘View Unapplied Credits & Unpaid Fees’ Button?

Have you noticed something new on the Family page? There is a button labeled “View Unapplied Credits & Unpaid Fees” and it can help make your life easier, so get to know it well. This is your shortcut to help in balancing, reconciling and fixing accounts. For example, if the family has a zero balance, […]

Alert for Classes to be Archived New to Dashboard

There is a new Dashboard alert called “Classes to be archived.” This alert finds any active classes with an end date before “today.” When you click the link, you’ll see a list of classes, along with an Archive Class button (if you have permission.) The alert and the Archive Class button are reminders for you […]

Best Practices for Registering Students Online

When a customer enrolls online using your web registration form or the portal, consider following the steps below depending on how you post tuition fees. If you offer discounts (multi-class and/or multi-student), you post tuition by total hours, or you regularly pro-rate tuition. Because Jackrabbit can not properly post tuition based on total hours at […]

New Special Search Added to Transaction Advanced Search

A new special search called “All unapplied credits and unpaid fees” shows you both pieces of information so that it’s easier for you to determine if the unapplied credits can be applied to existing unpaid fees.