The Business of Business!
YOU know that business is tough – even under the best of circumstances! Why? Because it seems like there are about a million details, all of which are vital, immediate and important either to you, your staff or your customers. Your “internal thought-cloud” (see graphic) is constantly churning with the overlapping, shifting and persistent priorities. […]
New Employee Checklist System Helps Squelch Staffing Headaches
There are three (3) issues that contribute to the staffing problems prevalent in many swim schools. They are: Understand that great companies are ALWAYS soliciting resumes, hiring and training. It is better to have too many resumes in your pipeline than not enough! Your payroll percentage may notch up a point or two; but that’s better […]
Build Your Business House
Building a business is like building a house – we want them both solid and strong. It benefits the children who participate, the parents who trust us and pay the bills, our amazing staff members who deliver the services, and ourselves as owners or administrators. In building a house, we need a foundation, framing, walls, […]
Build Your Business: Business Practices to Keep in Mind as You Start a New Season
Where do you want YOUR business to be in 2 years? What do you want it to look like? Do you know that the business environment is rapidly changing, and that the landscape will almost completely remake itself in the next 2 years? What is the best way to stay both abreast of, and ahead […]
Thinking lifetime (don’t break the chain)
Thinking lifetime (don’t break the chain) -Seth Godin The traveling salesman, the carnival barker and the old-time businessman can hit and run. Make the sale, cut your costs, move on. Today, though, in the connection economy, two huge factors are at work: Subscription. The lifetime value of a customer is high and getting higher. You […]
Company Milestones and Metrics
“What gets measured, improves” Maintain up-to-date key statistics on your business. In business, progress is often measured by the lives we effect. It must also be measured “by the numbers” to sustain growth, profitability, customer and key staff retention. These are also known as “Key Performance Indicators” or KPI’s. There is no “magic” to this […]
World-Class Future Success Keys
Looking for the keys to success for the next 2 years? In the next 2 years, the best businesses in our industry will absolutely separate themselves from the rest of the pack. How? By identifying and implementing the business, technology and cultural keys that will establish your business as the “lead dog” in your local […]
Cleaning Tips to Address Your Customer’s Top Priorities
Some parts of owning your own business are fun, some are not. Cleaning may be one of those things that fall into the ‘no fun’ category but they are vital to your business. Germs are everywhere – and not just the cooties that your students may claim their peers have. We’re talking about serious germs […]
