Award Winning Performance

Our Story

It all started in 2004 when our co-founders Mark Mahoney and Mike Carper put their heads together based on their combined interests in software development. Their goal was to help businesses that offered classes for tuition to find a faster, simpler, and more convenient way to operate. Their solution was online dance studio management software.

Mark and Mike created a company based on the values of integrity, reliability, efficiency and function, with a company culture that revolves around working hard while having fun and delivering excellence. Making sure that everyone is happy and has the right tools to do their jobs translates into team members who do whatever it takes for Jackrabbit’s customers.

Today, we have 40+ employees dedicated to serving over 4,000 customers in 50 states and 20 countries.

Why We Do What We Do

We are passionate about helping class-based businesses who want to boost their performance in an ever-changing, competitive marketplace. It matters because when we work together, our shared success helps kids shape their future and supports lifelong learning for everyone. Oh, and where else can you go to work and get to see everyone in bunny ears?

Management Team

Mark Mahoney

Mark Mahoney

Co-Founder, President
Mike Carper

Mike Carper

Co-Founder, Director of Technology
Michele Wissman

Michele Wissman

Billing Manager
Jorine Jones

Jorine Jones

Software Support Manager
Julie Rankin

Julie Rankin

Marketing Director
Tracey Chantry

Tracey Chantry

Human Resources Director

Billing Team

Cheryl Leonard

Cheryl Leonard

Billing Administrator
Chris Moody

Chris Moody

Billing Administrator

Development Team

Jim Towne

Jim Towne

Senior Developer
Brett Cramer

Brett Cramer

Senior Developer
Jon Hickman

Jon Hickman

Senior Developer
Greg Bronzert

Greg Bronzert

Senior Developer
Michael Bost

Michael Bost

Developer
Jeff Adamczak

Jeff Adamczak

Developer
Melanie Ulman

Melanie Ulman

Project Manager, Product Analyst
Kristi Deese

Kristi Deese

Product Analyst
Kelli Tesh

Kelli Tesh

QA Analyst
Ann Binns

Ann Binns

QA Analyst
Karen White

Karen White

QA Analyst
Heather Mueller

Heather Mueller

Software Support Analyst
Jennifer Cantelmo

Jennifer Cantelmo

Software Support Representative

Marketing Team

Sara Beth Jones

Sara Beth Jones

Digital Marketing Specialist
Jill Purdy

Jill Purdy

Public Relations
Nancy Kludt

Nancy Kludt

Training Events Coordinator

Support and Onboarding Team

Lynda Vigor

Lynda Vigor

Implementation Team Lead
Susan Lyerly

Susan Lyerly

Support Team Lead
Janet Bartlett

Janet Bartlett

Client Success
Jan Nielsen

Jan Nielsen

Software Support Representative
Cay Carlson

Cay Carlson

Software Support Representative
Kathryn Maddox

Kathryn Maddox

Software Support Representative
Donna Martinelli

Donna Martinelli

Software Support Representative
Gwen St. Pierre

Gwen St. Pierre

Software Support Representative
Carla Streifel

Carla Streifel

Software Support Representative
Lisa Schuette

Lisa Schuette

Software Support Representative
Teresa Wilson

Teresa Wilson

Software Support Representative
Tami Colvin

Tami Colvin

Software Support Representative
Paula Beyer

Paula Beyer

Software Support Representative
Lori English

Lori English

Software Support Representative
Amber Smith

Amber Smith

Software Support Representative

Education Team

Graham Bingham

Graham Bingham

Education Team Lead
Sandi Olson

Sandi Olson

Education Team
Debbie Near

Debbie Near

Education Team

Meet the Advisory Board

Our insightful business gurus who are sharing their wisdom and showing the way.

 Gary Gantz

Gary Gantz

KIDS Are TOPS Sports Center (President)
Patti Komara

Patti Komara

The Tumblebear Connection (Founder), Patti’s All American (Owner)
Sue Mackie

Sue Mackie

United States Swim School Association (Executive Director), Aquatics Unlimited (Owner)

Outreach–giving back

We love helping our customers make a difference in the lives of their students and we often find opportunities to act on our own as well. Learn more about Grain of Wheat International – the charity we support – below.

grainofwheat.org

News and Events–stay up to date

Engaging, connecting, and inspiring. There’s always something great going on at Jackrabbit.