Email Families You Choose from Aged Account Report Results

Here’s your scenario: You pull your Aged Account Report. As you look over your results, you think, “Wow, I’d really like to email those whose account totals more than $100.” Did you know that now you can? How awesome is that? And what’s even better is that you can do it directly from the report you’re looking at in Jackrabbit! It’s true. You now have the option to email all, or select individual families and send emails from the results of running your Aged Account Report. You’ll see your email editor open up with prefilled recipients. Statements or other data is not attached or sent. After the email opens, you can simply write a quick reminder to the families that […]

Do You Use Our Awesome Pie Chart?

If you haven’t used our Pie Chart before, now is a great time to look into it. We’ve made it even better by including your Cat 1 name in the individual charts.   Where do you find this pie chart? It is the Enrollment Category1 Chart under Key Metrics on your Executive Dashboard. If you or those on your staff are visual, this chart is the best way to communicate your enrollment breakdown.

What is Project Declutter All About?

During the month of February, we are highlighting some items that exemplify customer love. From a feature and a project that illustrate our focus on customers’ needs and ideas to comments from customers and Jackrabbit staff who are passionate about our software, you’ll see things that enlighten you or confirm what you already know. Aligning our product development with your ideas and requests is pretty much our mantra. Our customers are indeed where the “heart” of our passion lies. So here is a big project that is all about you: Project Declutter. You may have noticed some enhancements published lately are noted to be part of Project Declutter. Here is how this project came about. You see our Send Idea button in […]

Download the 25 Top Enhancements eBook

We’ve chosen some of the top 25 enhancements of 2016 and put them into an eBook that you can download. We’ve looked back across the year to find enhancements that we think may have helped you get the business part of your facility out of the way quickly so you can do more of the things you love. You can download 25 of our top enhancements in an eBook – a bundle of software delights – by simply entering your email address after clicking the “Download our eBook” button.

The Power of the Send Idea Button

You have an amazing button built into every screen of your Jackrabbit software and it can help you to become an “idea generator” who contributes to the creation of new features you see in our software by just clicking on it. I’m talking about the Send Idea Button. If you’ve never used it there are a couple of things I’d like to tell you. You should use it. If you do use it, you have a direct line to contribute ideas to our development process. You see, here at Jackrabbit, there are several things that we are fanatics about and one of them is getting your ideas and input. When the software was first developed, its original designers, thought the […]

Why Jackrabbit is the #1 Software for You

Jackrabbit offers everything gyms and swim schools need to operate and grow. Here are just some of the reasons why more than 4500 customers love using the all-in-one, online software solution. We give you help when you need it. Your work hours aren’t 9 to 5, Monday through Friday so your need for help doesn’t always happen then either. We understand this, so we’re available to you when it fits your schedule. Whether you’re processing payments for the first time or setting your online registration up for the first time, your Jackrabbit support team is there for you with quick responses that will help you get your work done. One thing is for sure, we not only want you to […]

Best Reports for Tax Prep

There are several reports in Jackrabbit that can be of great help when it is tax preparation time. This probably isn’t a secret to you, but you may not know how to find them quickly. The best way to go about this is to do a Find a Report search. Your results will give you what you’re looking for. To find all reports regarding taxes collected: Reports > Find a Report > Keyword: tax The Paid Fees Summary provides a total of taxes.   Item Tax Report gives you taxes paid in the Store (Store Reports). List Items (Items) gives you taxes paid on any other items or merchandise. Transaction Listing (Reports) – Shows the total for taxes paid at the bottom […]

Best Gift Ever: Upload Images & Attachments in Emails

If you’re thinking to yourself, “But sending images and attachments in Jackrabbit emails isn’t new,” you are correct. But what is new is the ability to do it without using your DropBox account. This makes many of you ecstatic! Ballet Etc Studio for the Arts’ Katelyn Secord sums it up on Jackrabbit’s Facebook page: “Honestly, it’s one of the best gifts!” We are thrilled that you find this exciting. It’s exciting for us too because the integration of cloud storage for email attachments is only the beginning of how we’re planning to leverage the cloud with Jackrabbit in the future. Keep your ears open for more. Here’s a little history: We first added the ability to use your own DropBox […]

Upload Images & Attachments in Emails

We have exciting news at Jackrabbit – you now have the ability to upload images and attach files to your emails! This has been a very popular request over the years from our customers. Last year, we added the Dropbox feature to make sharing files easier. This year, we went a step further and are giving our customers the ability to upload directly from your computer. If you want to attach a file, you’ll see the link added to the email message. If you want to insert an image, this will actually insert the image into the message. It won’t come through as an attachment. Does the Dropbox option go away? No – this will stay. Some of our customers […]

Clock Offers Staff Here Now Report

Jackrabbit users didn’t have an easy way to see which staff are currently clocked in and it was a common request. We’ve added a new report under the Clock menu called Here Now Report. This displays all staff members who have a Time In but don’t have a Time Out. A new user permission was added for the Here Now report. This is defaulted ‘on’ for new users created because new users have all time clock permissions. For existing users, if they have the Approve/Unapprove Time permission, we set the permission to ‘on’ and everyone else is defaulted ‘off’.