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What is SaaS and Why Is It Safe for You to Use?

SaaS is the acronym for software as a service. SaaS solutions are delivered using the Internet (the cloud) via a web browser, paid for by subscription and hosted in a central location on the cloud where all updates, fixes and enhancements are applied. Sometimes SaaS is referred to as on-demand software. SaaS requires no software program or application to be loaded onto the user’s computer and therefore requires the user to do nothing except log in and use the features the SaaS offers. Because SaaS solutions are not loaded onto the users’ computers or servers over which they have control, some people are nervous about its security. But this is really a control issue and not a security issue. How […]
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from Human Resources

QUESTION: As the holidays are approaching, we are looking for ideas for employee gifts. If we give gift cards or gift certificates, will they be taxable to the employee? What about hams and turkeys? ANSWER: Anything that equates to giving cash must be considered taxable income for the employee. This includes gift cards, gift certificates (even if they cannot be redeemed for cash and can only be used to purchase certain items), and bonus checks. The value of all of these must be included in the employee’s income and is subject to employment taxes. However, if the employer buys a gift that is not equivalent to cash and gives it to the employee, it is not included in the employee’s […]
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The Consistency Secret: Year-round Schedule

Quite a few of our owners have learned a secret that has increased their growth. It has to do with consistency. Perhaps calling this a secret is a stretch. There are lots of organization who understand – and leverage – this very simple strategy for increasing enrollment and revenues: year-round schedule. Year-round schedule can boost your metrics from as much as 35%, as proved by Diane Trifiro at Ohio Sports Academy. And what’s even more interesting is that this increase is proven to continue year after year. Organizations that change to year-round schedule are ecstatic about their decisions. What they’ve been missing is suddenly obvious. The benefits far outweigh any fear or risk, and making the change wasn’t as challenging […]
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Setting Boundaries Helps When Managing Parents

The positive energy in your facility is an amazing asset and can help your employees perform better, your students learn better and your organization’s parents show you more support. This delicate balance can quickly be thrown off by parental negativity. They say one bad apply can spoil the whole bunch. And they’re right in this case.  And that one bad apple can be just one problem parent. There are parents with problems and then there are problem parents. Learning to tell the difference is important to your ability to keep that one bad apple from spoiling your perfectly positive atmosphere. Recognizing these differences isn’t necessary automatic. It is a bit of a learned skill. And unfortunately, problem parents don’t come […]
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Increase Your Value to Parents Without Impact to Your Staff

How can you provide more to your customers when your staff is already as busy as can be? Here is what you know for sure: Every year your operating costs go up for providing the same services to your families. Every year you worry about how you can differentiate yourself from other options around you. Every year your staff has additional work, additional responsibilities – just to serve your existing customers. Every year you wonder how you can afford – and find the time – to grow. You can make this the last year that you have these worries. That is assuming that you have Jackrabbit. Jackrabbit helps existing staff do more so you can grow and expand services. Jackrabbit […]
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Cash Flow Management: The Secret to Success

Cash flow is the lifeblood of any small business. Some business experts even say that a healthy cash flow is more important than your business’s ability to deliver its goods and services. While that might seem counterintuitive, consider this: if you fail to satisfy a customer and lose that customer’s business, you can always work harder to please the next customer. If you fail to have enough cash to pay your suppliers, creditors, or employees, you are out of business! What is Cash Flow? Cash flow, simply defined, is the movement of money in and out of your business; these movements are called inflow and outflow. Inflows for your business primarily come from the sale of goods or services to […]
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16 Considerations When Setting Prices…Especially This Year

1. I always thought setting prices was easy. I used to just raise prices every fall a dollar or two. But this year, I will definitely raise prices significantly because of the Olympics. I will do it in July, because it’s when I have the least number of families I must tell prices are going up. I don’t want to get a large number of new students this fall with the parents thinking gymnastics is one price, they put that in their budget, and then in January we raise prices. 2. We know if we don’t raise prices at least the rate of inflation, we’re losing money. It only makes sense. In the last year inflation rose 1.4%. Over the […]
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Human Resources: What Measures Can An Employer Take To Stop Employees From Gossiping?

Casual gossip is inherent in the culture of many companies and, for as long as people work together, employers will have to deal with gossip. But at its worst, gossip involves vicious rumors that create animosity among co-workers and disruptions in the workforce. Gossip rarely is a form of flattery and in most circumstances lacks any real validity. It can cause irreparable damage. When individuals assume to know and talk about the private affairs of others, they display an unprofessional and unattractive personality trait of their own. Also, employees who spend their time standing around the water cooler catching up on the latest gossip are wasting valuable work time and affecting their ability to be productive. Realistically speaking, an employer […]
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Do You Accept Checks as a Form of Payment?

Many of you who use Jackrabbit take advantage of the ePayments in the system and even require that all parents have a credit card on file for billing – eliminating checks as a form of payment for their businesses. We believe it is a best practice to use ePayments to speed payment processing and to ensure that you get your money with practically no effort. By using bank drafts for this process, ePayments also allows parents who may not want to (or have) credit cards to automate the way they pay you. It is also a best practice to have a back up credit card on file – just in case the bank draft fails. (Read a blog post about […]
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The Mobile Inventor App with Jackrabbit Class is a Powerful Tool

“I believe that the mobile app is a powerful customer service tool for us to use in making everything at our studio easy for parents to do. And by doing so, we earn their loyalty and win their appreciation for accommodating their needs and preferences.” Erica Leanna, Platinum Dance Center The biggest benefit is the Mobile Inventor-Jackrabbit partnership allows your clients to have access to their parent portal through the app. Click here to Hear about this from a customer. “We believe that our mobile app has enhanced our business. We’re thrilled with the way that it is seamlessly incorporated with Jackrabbit and excited about the time savings that it offers to our parents and our staff.” Mardi Obray, Peak […]